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Social and Behavioral Sciences Commons™
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Library and Information Science
University of Nebraska - Lincoln
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Full-Text Articles in Social and Behavioral Sciences
Reflecting Deeply: Why A Philosophy Of Reference Services Should Direct Every Ri, Bethany Radcliffe, Garrett Trott
Reflecting Deeply: Why A Philosophy Of Reference Services Should Direct Every Ri, Bethany Radcliffe, Garrett Trott
Library Philosophy and Practice (e-journal)
This article distinguishes between a philosophy and a theory of reference services. Philosophy explores why practitioners do something, whereas theory explores the actual practice without necessarily reflecting on the why behind it. The authors argue that a personal philosophy of reference services is needed, as librarians’ values ultimately drive the reference services they provide. Much of the current literature on this topic explores theories of reference services as opposed to the philosophies behind them. The authors first examine the gap in the LIS literature pertaining to a philosophy of reference services. They then define three premises upon which they base …
Reference Services Accessibility And Users’ Satisfaction In University Libraries In Benue State, Nigeria, Theresa Nwafornso, Ashiver Elizabeth Annune Dr, Anthony Agena Igbashal Prof
Reference Services Accessibility And Users’ Satisfaction In University Libraries In Benue State, Nigeria, Theresa Nwafornso, Ashiver Elizabeth Annune Dr, Anthony Agena Igbashal Prof
Library Philosophy and Practice (e-journal)
The study investigated reference services accessibility and users’ satisfaction in university libraries in Benue State, Nigeria. Four specific objectives with corresponding research questions guided the study. The study adopted a survey research design. The population of the study was 3,851 400 level library registered undergraduate library users in universities in Benue State. The sample size of 362 undergraduate users was selected. The instrument for data collection was a self-structured questionnaire titled, “Reference Service Accessibility and Undergraduate Satisfaction Questionnaire (RSAUSQ). The questionnaire was validated by three experts. The reliability of the questionnaire was established using Cronbach Alpha method and a reliability …