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Using Data Analytics For Discovering Library Resource Insights: Case From Singapore Management University, Ning Lu, Rui Song, Dina Li Gwek Heng, Swapna Gottipati, Aaron Tay

Research Collection School Of Computing and Information Systems

Library resources are critical in supporting teaching, research and learning processes. Several universities have employed online platforms and infrastructure for enabling the online services to students, faculty and staff. To provide efficient services by understanding and predicting user needs libraries are looking into the area of data analytics. Library analytics in Singapore Management University is the project committed to provide an interface for data-intensive project collaboration, while supporting one of the library’s key pillars on its commitment to collaborate on initiatives with SMU Communities and external groups. In this paper, we study the transaction logs for user behavior analysis that …