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Social and Behavioral Sciences Commons

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Articles 1 - 13 of 13

Full-Text Articles in Social and Behavioral Sciences

Strategic Planning For Social Media In Libraries, Sarah Steiner Dec 2011

Strategic Planning For Social Media In Libraries, Sarah Steiner

Sarah King Steiner

This practical guide provides a scalable, step-by-step plan for creating and maintaining a successful library social media strategic plan. You’ll find detailed tips and advice on strategizing for social media services in a way that guides employee decision-making, maximizes efficiency, creates positive patron outcomes, protects against legal repercussions, and builds opportunities for flexibility, change, and new social media platform testing. You get all the key elements to build your strategic plan, including how to segment your audience, select a target audience, use focus groups and poll patrons, conduct a SWOT analysis to provide internal strength and support to your plan, …


Being A New Librarian In A New Library: What To Expect When You Take The Plunge, Sarah Steiner Aug 2011

Being A New Librarian In A New Library: What To Expect When You Take The Plunge, Sarah Steiner

Sarah King Steiner

Just prior to my graduation I was offered a position at a new branch campus of Johnson and Wales University, a small private school esteemed for its culinary program. Largely due to the advice of my professors I decided to make the leap from graduate school into the unknown territory of this new university and its new library. My library science professors had often extolled the virtues of being involved in the birth of a new library; their wondrous depictions of their experiences inspired me to get involved as well. Of course, my professors had not so often mentioned that …


We R Online, R U? Instant Messaging Reference Service At Your Library., Sarah Steiner, David Free, Elizabeth White Aug 2011

We R Online, R U? Instant Messaging Reference Service At Your Library., Sarah Steiner, David Free, Elizabeth White

Sarah King Steiner

What Is IM? -Allows users to participate in real-time Internet conversations -AIM, MSN, and Yahoo! most popular -Same premise as the more feature-rich QuestionPoint, 24/7, etc. Who’s Using IM? --Everyone! Students, libraries, businesses, all age groups Pew Internet and American Life Project found that 42% of online individuals use IM, and that Generations X and Y represent the largest segment of the IM user group. AOL conducted a similar study that shows that 90% of online teens use IM.


Review Of The Successful Academic Librarian By Gwen Meyer Gregory, Sarah Steiner Aug 2011

Review Of The Successful Academic Librarian By Gwen Meyer Gregory, Sarah Steiner

Sarah King Steiner

This is a book review of The Successful Academic Librarian by Gwen Meyer Gregory.


What Are We Afraid Of? A Survey Of Librarian Opinions And Misconceptions Regarding Instant Messenger., Sarah Steiner, Casey Long Aug 2011

What Are We Afraid Of? A Survey Of Librarian Opinions And Misconceptions Regarding Instant Messenger., Sarah Steiner, Casey Long

Sarah King Steiner

Buzz about instant messaging (IM) customer service is becoming louder, both inside and outside the library field. In general, librarian opinions of IM are mixed and at times even combative. A survey was distributed to gather librarians' opinions of the usefulness of IM as compared to its feature-rich yet difficulty-prone sibling, commercial chat. Through detailed statistical analysis, this article provides an overview of trends in and opinions of IM reference, and offers analysis of its present and future in libraries.


Personal Bias In Library Collections And Services, Sarah Steiner Aug 2011

Personal Bias In Library Collections And Services, Sarah Steiner

Sarah King Steiner

Regardless of library type, size, or the number of collecting librarians, selection based on personal values can be difficult or even impossible to avoid. Lack of exposure to varied sources or lesser known points of view can lead to unbalanced collections. Also adding to the difficulty of establishing balanced collections is the demise of the small publisher. Without a varied group of publishers, access to diverse views grows ever more limited. Large publishers that focus on the bottom line are less likely to publish works that may not find a mainstream audience. While the availability of materials lies outside the …


Im At Gsu, Sarah Steiner, David Free, Elizabeth White Aug 2011

Im At Gsu, Sarah Steiner, David Free, Elizabeth White

Sarah King Steiner

Getting Started -The impending expiration of GSU’s QuestionPoint contract led to the exploration of other options -IM met with mixed librarian opinions, but all felt it was worth investigating -Service launched February 1, 2006 AIM, MSN and Yahoo! via Gaim


Inside Ala's Emerging Leaders Program: How Gla Can Help You Get Involved, Sarah Steiner, Crystal Renfro Aug 2011

Inside Ala's Emerging Leaders Program: How Gla Can Help You Get Involved, Sarah Steiner, Crystal Renfro

Sarah King Steiner

The article presents information on the structure, content, goals and future of the Emerging Leaders program of the American Library Association (ALA). Library professionals are expected to participate in a year-long program that will build their burgeoning professional skills and help them to become more involved with the association. Participants of the programs are instructed in leadership, distance collaboration and the general structure of the ALA. The program is intended to have positive results for both participating librarians and the professional at large.


Committee Service And The Fledgling Librarian: Creating Community, Confidence, And Employability, Sarah Steiner Aug 2011

Committee Service And The Fledgling Librarian: Creating Community, Confidence, And Employability, Sarah Steiner

Sarah King Steiner

As a librarian-in-training, you face many demands on your time - classes, homework, a job, a marriage, a family - the list can go on and on. In the midst of all these school- and life-related responsibilities, committee service is something people often defer until after graduation. This is unfortunate, because the benefits of participation in committees, round tables, and other groups early in your career cannot be overstated. With only a small time commitment, local professional service can provide you with an invaluable - and underrated - way to meet people, gain experience in the profession, and land yourself …


The Life Of A Wiki: How Georgia State University Library's Wiki Enhances Content Currency And Employee Collaboration, Sarah Steiner, Joel Glogowski Aug 2011

The Life Of A Wiki: How Georgia State University Library's Wiki Enhances Content Currency And Employee Collaboration, Sarah Steiner, Joel Glogowski

Sarah King Steiner

In recent years, the ease of use and collaborative nature of the wiki has made it a popular tool in many libraries. Georgia State University Library has hosted an internal wiki since 2003, and since its inception it has been utilized in many different and innovative ways. This article will provide an overview of some of the more interesting uses of the GSU Library wiki, specifically, its life as a reference guide, training manual, committee meeting and planning ground, home for material price quotes, and finally, as a place for entertaining work-related content.


Protection, Not Barriers: Using Social Software Policies To Guide And Safeguard Students And Employees, Sarah Steiner, Brian Kooy Oct 2010

Protection, Not Barriers: Using Social Software Policies To Guide And Safeguard Students And Employees, Sarah Steiner, Brian Kooy

Sarah King Steiner

Academic librarians have been using social software and networking sites for public services since they appeared on the Internet. While issues of privacy, identity management, and self-disclosure when using such technologies have been written about, very little critical attention has been paid to establishing policies or guidelines related to their use. This article is based on the authors’ experience creating a social software policy and internal service guidelines at Georgia State University and on the results of an informal survey study that gauged academic librarians’ need for and awareness of such documents. It provides both reasoning and assistance for developing …


"Integrating Current Media Sources To Improve Student Interest In The Credit Information Literacy Course", Sarah Steiner, Leslie Madden Dec 2009

"Integrating Current Media Sources To Improve Student Interest In The Credit Information Literacy Course", Sarah Steiner, Leslie Madden

Sarah King Steiner

No abstract provided.


The Desk And Beyond: Next Generation Reference Services, Sarah Steiner, Leslie Madden Dec 2007

The Desk And Beyond: Next Generation Reference Services, Sarah Steiner, Leslie Madden

Sarah King Steiner

The Desk and Beyond is intended to provide a thorough exploration of the present and possible future applications of eleven of the most promising new reference delivery methods. In order to reflect the growing role of the digital environment while still respecting the importance of in-person interaction, a balance of physical and virtual methods has been maintained. This collection is intended to provide inspiration for potential reference services at your library; each chapter provides an introduction to an innovative service concept and an annotated list of sources for additional research.