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Social and Behavioral Sciences Commons™
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Full-Text Articles in Social and Behavioral Sciences
Quality Management/Change Management: Two Sides Of The Same Coin?, Felicity Mcgregor
Quality Management/Change Management: Two Sides Of The Same Coin?, Felicity Mcgregor
Felicity McGregor
Change management strategies, as discussed in the literature, commonly share similar approaches and processes. Quality management or business excellence frameworks include many of the elements seen to be essential to effective change management. By adopting a management framework, a holistic approach to organisational change, development and innovation can be achieved. Instead of managing change as a series of events, a system wide approach is adopted. The disparate elements of effective management practice: human resources, industrial relations, customer relationship management, leadership strategies and planning processes are all integrated in a model underpinned by a systems approach and informed by systematic data …
Wollongong: From Bunker To Beauty, Felicity Mcgregor
Wollongong: From Bunker To Beauty, Felicity Mcgregor
Felicity McGregor
A transformation is taking place at the University of Wollongong Library. An extension to the building is adding 2,000 square metres of space across three floors and visually changing the façade from a heavy bunker to a light-filled, transparent space. As the extension project progresses, the impact on both the exterior and interior are increasingly evident. The pebblecrete slabs that were suspended over the top floor and appeared to press the brick walls into the ground have been removed. A number of small shrubs and trees obscuring the building have gone. A soaring portico roof now provides shade for the …