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Accurate Answers To Reference Queries May Be Provided Less Frequently Than Expected, Eamon Tewell
Accurate Answers To Reference Queries May Be Provided Less Frequently Than Expected, Eamon Tewell
Brooklyn Library Faculty Publications
A review of: Hernon, P., & McClure, C. (1986). Unobtrusive reference testing: The 55 percent rule. Library Journal, 111(7), 37-41.