Social and Behavioral Sciences Commons^™

Fy24 Usability Program Test #4: Assessing Perceptions Of Research Consultations, Lindsey Skaggs

Faculty and Staff Publications – Milner Library

The FY24 Usability Testing Program was designed to iteratively assess user experience at Milner Library. The program gathers data through usability testing of the library's website and discovery layer, as well as survey questions about users' experiences with library services. Test #4 gathers information from library users about their perceptions of research consultations to inform service development. Takeaways and recommendations are included in the report.

Fy24 Usability Program Test #2: Baseline Catalog And Website Usability Testing, Lindsey Skaggs

Faculty and Staff Publications – Milner Library

The FY24 Usability Testing Program was designed to iteratively assess user experience at Milner Library. The program gathers data through usability testing of the library's website and discovery layer, as well as survey questions about users' experiences with library services. The purpose of test #2 was to generate baseline observations and user search behaviors to inform future usability testing design. Takeaways and recommendations are included in the report.

Fy24 Usability Program Test #1: Assessing Awareness Of Subject Librarians, Lindsey Skaggs

Faculty and Staff Publications – Milner Library

The FY24 Usability Testing Program was designed to iteratively assess user experience at Milner Library. The program gathers data through usability testing of the library's website and discovery layer, as well as survey questions about users' experiences with library services. Test #1 focuses on library users' awareness of subject librarians and assesses their ability to find information about their subject librarian on the Milner Library website. Takeaways and recommendations are included in the report.

Preparing For Usability Testing, Lindsey Skaggs, Chad M. Kahl

Faculty and Staff Publications – Milner Library

No abstract provided.

Usability Basics: Test With Your Users, Chad M. Kahl

Faculty and Staff Publications – Milner Library

An overview of usability testing including the institutional review board (IRB) process, recruitment of participants, participant selection, facilitator and notetaker training, testing, data analysis, and overall recommendations.

Isu Milner Library: Planning A Makerspace, Chad M. Kahl

Faculty and Staff Publications – Milner Library

Presentation on the work done by Illinois State University, Milner Library's MakerSpace Working Group that utilized design thinking methodology to investigate the development of a makerspace in a library computer lab space.

Learn how the project explored the professional literature, performed a needs assessment, gathered feedback from campus and external users, and identified potential campus and off-campus partners to define what should be included in the makerspace.