Social and Behavioral Sciences Commons^™

Towards An Accessible Library, Annie Bélanger

Presentations

• Why Accessibility?
• What is Accessibility?
  • Legislation
  • Accommodation vs Accessibility
  • Shifting to a proactive approach
• Principles of Accessibility
• Print Disabilities
  • What constitutes a print disability?
• How to Increase Accessible Service
  • Barriers
  • Making a daily commitment
• Tips for Daily Interactions
• All together to Prevent New Barriers
• Open Q&A

Kindly Hire Me: The Process And Impact Of Inclusive Hiring, Annie Bélanger, Preethi Gorecki

Presentations

This presentation will explore perspectives on inclusive hiring practices from both sides of the table. Grand Valley State University Libraries conducted its first diversity residency search in the summer of 2018, which integrated recently developed inclusive recruitment and high-empathy hiring practices. The search committee chair, Annie Bélanger, and one of the successful residency candidates, Preethi Gorecki, team up to dissect the hiring process from both of their perspectives. Annie Bélanger discusses the work behind critically examining the existing hiring process, designing an inclusive recruitment plan, and implementing a new structure in order to ensure empathy to applicants going through the …

Towards High-Empathy Hiring: Implementing Leading Practices For More Inclusive Recruitment, Sarah Beaubien, Annie Bélanger, Scott Ayotte

Presentations

Have you ever wondered if the interview process could be a kinder, more accessible experience, meant to develop connections? Would you like to critically examine practices in the hiring process to ensure empathy to applicants going through the process? In taking a closer look at our own practices, collaborating with the Office of Inclusion and Equity, we have made changes, which have led to a more positive experience for candidates and our organizational outcomes.

Accessible Customer Service Practices, Kristin Meyer, Samantha Minnis, Kiersten Quilliams

Library Reports and Communication

Grand Valley State University and University Libraries (UL) are committed to inclusion and diversity. Additionally, University Libraries has a shared service philosophy—Steps to Giving Great Service—to guide how we deliver customer service across the Libraries. The following practices are meant to provide employees with practical tips on how to provide accessible customer service. These practices align with our larger service philosophy and support the university’s values of inclusion and equity. Accessibility is defined by the University Libraries IDEA (Inclusion, Diversity, Equity, and Accessibility) committee as: “Ensuring our tools, devices, services, and environments are available to and usable by as many …