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Social and Behavioral Sciences Commons

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Library and Information Science

East Tennessee State University

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Library science

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Full-Text Articles in Social and Behavioral Sciences

Peer Reference & Beyond: Cultivating Community In An Information Literacy Program, Lydia C. Gwyn Apr 2022

Peer Reference & Beyond: Cultivating Community In An Information Literacy Program, Lydia C. Gwyn

ETSU Faculty Works

In 2017 the Sherrod Library at East Tennessee State University created the Library Ambassador Program as a peer-reference model of service for research help. Since that time, our program has grown into a large close-knit community of undergraduate students invested in forwarding information literacy across campus. Learn about how this unique program fosters a sense of community among the student workers it employs and throughout the larger college campus community.


Reimagine The Possibilities: Shifting A Peer Reference Program From In-Person To Online To Hybrid, Lydia C. Gwyn Mar 2022

Reimagine The Possibilities: Shifting A Peer Reference Program From In-Person To Online To Hybrid, Lydia C. Gwyn

ETSU Faculty Works

In 2017, the Sherrod Library at East Tennessee State University launched the Library Ambassador Program (LAP), a peer-reference program through which trained undergraduate students employed by the library are stationed in buildings across campus to help students with their research. Just as the LAP was gaining traction, COVID-19 forced a quick transition to online mode. This presentation will discuss the value we found in shifting our program online and how the LAP functions now in a hybrid space, supporting information literacy both online and in-person across campuses. Participants wishing to develop their own peer-mentoring program will come away with practical …