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Social and Behavioral Sciences Commons™
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Full-Text Articles in Social and Behavioral Sciences
Can Student Assistants Effectively Provide Chat Reference Services? Student Transcripts Vs. Librarian Transcripts, Vera J. Lux, Linda Rich
Can Student Assistants Effectively Provide Chat Reference Services? Student Transcripts Vs. Librarian Transcripts, Vera J. Lux, Linda Rich
University Libraries Faculty Publications
To determine if undergraduate student information desk assistants were effectively staffing the library's chat reference service, librarians at Bowling Green State University embarked on a chat transcript analysis project, comparing the performance of librarians to student assistants. Although student desk assistants generally did not perform as well as librarians, it was concluded that with a renewed emphasis on continual oversight and training, students were a very viable option for staffing a chat reference service.
The Good, The Bad & The Ugly About Quick And Dirty Assessment Efforts, Colleen T. Boff, Amy Fry, Katie Mihaly, Linda Rich
The Good, The Bad & The Ugly About Quick And Dirty Assessment Efforts, Colleen T. Boff, Amy Fry, Katie Mihaly, Linda Rich
University Libraries Faculty Publications
Presented at the 2016 ALAO Annual Conference: User Experience-Exceeding Expectations by Design (Wilmington, OH).
A More-Product-Less-Process Approach To Cataloging Recordings, Susannah Cleveland
A More-Product-Less-Process Approach To Cataloging Recordings, Susannah Cleveland
University Libraries Faculty Publications
Part of the “Remain in Light: Archival Practice for Popular Music Collections” panel at the annual meeting of the Society of American Archivists, Atlanta, GA, August 2016.
Desert Or Oasis: Reflecting On Teaching And Tweaking A Discovery Layer, Vera J. Lux, Amy Fyn, Robert J. Snyder
Desert Or Oasis: Reflecting On Teaching And Tweaking A Discovery Layer, Vera J. Lux, Amy Fyn, Robert J. Snyder
University Libraries Faculty Publications
Implementing and customizing a discovery layer affects not only users but also instruction librarians. To address the teaching implications, librarians from our mid-sized state university engaged in reflective practice to adjust our instruction methods in one-shot sessions. This self-assessment led us to questions about which potential discovery layer customizations would best meet users’ needs. For this reason, we surveyed users regarding their preferences in managing discovery layer results. Presenters will share the benefits received from the reflective practice, provide the results of our librarian and user assessments, and discuss how these informed our teaching and tweaking of the discovery layer.
Together We Can Make Such Sweet Music: A Creative Cataloging Method Combining Students, Excel, Marcedit, And Innovative Table Loading At Bowling Green State University For Popular 45 Rpm Sound Recordings, Patricia K. Falk, Mark Strang
Together We Can Make Such Sweet Music: A Creative Cataloging Method Combining Students, Excel, Marcedit, And Innovative Table Loading At Bowling Green State University For Popular 45 Rpm Sound Recordings, Patricia K. Falk, Mark Strang
University Libraries Faculty Publications
Join as we share with you this exciting workflow that will create brief bibliographic records while optimizing student and staff resources. The project involves Excel, MarcEdit, and Innovative Table Loaders and makes records accessible through the ILS at BGSU. We will briefly discuss the Cataloging Hidden Special Collections and Archives grant from the Council on Library and Information Resources (CLIR) which will allow us to catalog 64,000+ 45 rpm records in the next three years. We will demonstrate and thoroughly examine the workflow that our Music Catalog/Metadata Librarian and our ILS coordinator developed. An example record can be found at: …