Social and Behavioral Sciences Commons^™

Health Disclaimers And Website Credibility Markers: Guidance For Consumer Health Reference In The Affordable Care Act Era, Deborah H. Charbonneau

School of Information Sciences Faculty Research Publications

This article reports on the current state of health disclaimers, online health resources, and credibility markers provided on public library websites (N = 105) for those seeking health information. In light of the Affordable Care Act (ACA), these findings have implications for consumer health reference services in public libraries. Approximately half of the public library websites in the study sample (n = 52, 49.5%) referred users to the ACA Health Insurance Marketplace website (HealthCare.gov). When referring to online consumer health resources, a small number of public library websites identified the authors of online health content (n = …