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Administrative Research Support Service, Linda Kott, Vickie Mix, Nancy Marshall
Administrative Research Support Service, Linda Kott, Vickie Mix, Nancy Marshall
Nancy Marshall
Public services librarians at South Dakota State University (SDSU) piloted a project to provide personalized reference services to university administrators. The goals of the Administrative Research Support Service were to provide quality information results that inform institutional decision making, to assist SDSU administrators in focusing their research questions, to provide a convenient venue for SDSU administrators to request library research, and to highlight the library’s contribution to SDSU’s mission. During a rollout of the service in 2012, five librarians contributed to the service and ten projects were completed. This initial offering of the service fostered connections between librarians and administrators, …