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Pursuing Better Search Experience: Lessons Learned From Beta-Testing Ebsco Discovery Service, Win Shih, Vivien Zazzau

Win Shih

Pursuing Better Search Experience: Lessons Learned from Beta-Testing EBSCO Discovery Service

Win Shih, Head of Library Systems, University at Albany Libraries Vivien E. Zazzau, User Education/Reference Librarian, University at Albany Libraries

In fall 2009, University at Albany Libraries joined other 30 plus academic libraries in working with EBSCO to develop its new discovery product: EBSCO Discovery Service (EDS). A taskforce was formed to lead the project with members from various functional areas in the Library, including collection development, public service, user education, and library systems. Over the last few months, the taskforce works closely with EBSCO in configuring our testing …