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Social and Behavioral Sciences Commons™
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Full-Text Articles in Social and Behavioral Sciences
Branching Out: Consolidating An Interlibrary Loan Department Across Multiple Campuses With Illiad, Ashley T. Hoffman, Rosemary Humphrey, Caralia Gallagher
Branching Out: Consolidating An Interlibrary Loan Department Across Multiple Campuses With Illiad, Ashley T. Hoffman, Rosemary Humphrey, Caralia Gallagher
Ashley T. Hoffman
Interlibrary Loan departments are no stranger to collaboration between campuses. Therefore, when the consolidation of the two institutions of Kennesaw State University and Southern Polytechnic State University was announced, their respective interlibrary loan departments rose to the challenge with - if not enthusiasm - optimism and the willingness to try new ideas and strategies to merge the two units. This presentation will cover the alternatives considered, strategies chosen, and the implementation process undertaken to create a unified interlibrary loan department across two campuses and four libraries using Atlas' ILLiad software. We will cover not only policy decisions but workflow procedures …
Gil Express & Ill: Odd Couple Or Match Made In Heaven?, Ashley T. Hoffman, Kiara Bynum, Monica Mclaurin
Gil Express & Ill: Odd Couple Or Match Made In Heaven?, Ashley T. Hoffman, Kiara Bynum, Monica Mclaurin
Ashley T. Hoffman
Since its creation in 2004, GIL Express has attempted to supplement traditional ILL services by providing a faster avenue for patrons to request and receive books. However, operating similar services from two different departments can lead to confusion for patrons and headaches for staff. For this project, we will analyze the methods employed by other schools in the USG system to improve the coordination of GIL Express and ILL services. We will present our findings as well as evaluate alternative solutions to streamline the process for both patrons and staff.
Give The Patrons What They Want -- Even If You Don't Have It Yet!, Ashley T. Hoffman, Ana Guimaraes
Give The Patrons What They Want -- Even If You Don't Have It Yet!, Ashley T. Hoffman, Ana Guimaraes
Ashley T. Hoffman
In the fall of 2013 Sturgis Library began investigating new collection development methods for serving the needs of students and faculty at Kennesaw State University (KSU), with the intent to enhance both collection and service excellence. One area targeted for improvement beginning in FY2013- 2014 was interlibrary loan service. With over 10,000 borrowing requests in FY 2011 -2012, Library Administration engaged the newly hired Collection Development Librarian and the ILL Paraprofessional to begin investigating and implementing a robust electronic book DDA (Demand Driven Acquisitions) program in conjunction with a PDA (Patron Driven Acquisitions) program. This presentation will highlight the process …