Social and Behavioral Sciences Commons^™

What Can Reader Comments To News Online Contribute To Engagement And Interactivity? A Quantitative Approach, Brett A. Borton

Theses and Dissertations

This dissertation addresses the relationship between journalism and computer-mediated communication by exploring the degree to which newly empowered audience members are using the reader comment forum on newspaper websites to participate in democratic discourse - a key component of civic engagement. Twenty-first century journalism has evolved from the traditional asynchronous, 'one-to-many' model into a process involving producers, content and audiences. The interactive capabilities of Internet-based news products have enabled legacy media to connect with audiences in unprecedented fashion. Perhaps more than any other interactive platform, the reader comment forum on online news sites reflects the ideal of the 'public sphere,' …