Social and Behavioral Sciences Commons^™

Generation Z: Facts And Fictions, Ashley Cole, Trenia Napier, Brad Marcum

EKU Faculty and Staff Scholarship

Libraries have long embraced service-oriented, user-centered approaches. Consider Ranganathan’s 1931 theory Five Laws of Library Science, which includes three clearly user-centered tenants (every reader his/her book, every book its reader, save the time of the reader) and two that arguably hint at a user-centered approach (books are for use, the library is a growing organism). Despite such early user-focused theories, early research into information seeking focused not on user needs and behaviors but on “the artifacts and venues of information seeking: books, journals, newspapers, [...] and the like”; this method of investigation persisted through the 1960s (Case, 2002, p. 6). …