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Social and Behavioral Sciences Commons™
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Full-Text Articles in Social and Behavioral Sciences
Understanding Academic Patrons’ Data Needs Through Virtual Reference Transcripts: Preliminary Findings From New York University Libraries, Margaret Smith, Jill Conte, Samantha Guss
Understanding Academic Patrons’ Data Needs Through Virtual Reference Transcripts: Preliminary Findings From New York University Libraries, Margaret Smith, Jill Conte, Samantha Guss
University Libraries Faculty and Staff Publications
New York University (NYU) Libraries has an extremely high-volume chat reference service. This popularity presents a unique opportunity for gaining insight into library patrons’ conceptualizations of their data reference needs and how these needs are changing. Through analysis of three years’ worth of chat transcripts, we began to explore user needs and familiarity related to locating secondary data and statistics, performing data analysis, and using existing data services. Ultimately, we focused our analysis on requests for census data. This article discusses, in detail, the methods, preliminary results, limitations, and proposed next steps of our investigation. Our final goal is to …
A Model For College Library Visits, Lucretia Mcculley, Christine Campbell
A Model For College Library Visits, Lucretia Mcculley, Christine Campbell
University Libraries Faculty and Staff Publications
Describes how classroom teachers and librarians at J.R. Tucker High School in Henrico County, Va. worked together with librarians at the Boatwright Memorial Library of the University of Richmond to make a research project beneficial to the students.