Social and Behavioral Sciences Commons^™

Secondary Traumatic Stress, Burnout And Resilience In The Child Welfare Workforce: Early Results From Nebraska’S Randomized Controlled Trial Of Resilience Alliance, Quality Improvement Center For Workforce Development

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A 2018 needs assessment indicated that more than 50% of the child welfare workforce in Nebraska was experiencing elevated secondary traumatic stress (STS). STS refers to the experience of people – generally professionals– who are exposed to others’ traumatic events as part of their work. As a result of this exposure, these professionals can develop their own traumatic symptoms and reactions such as sleeplessness and anxiety. The Nebraska Department of Health and Human Services (DHHS) Division of Children and Family Services (DCFS) in partnership with the Quality Improvement Center for Workforce Development (QIC-WD) implemented CFS Strong, a multi-phased workforce intervention …

Introduction To Workforce Metrics, Quality Improvement Center For Workforce Development

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It is important for Human Resources (HR) and child welfare leaders to start with a question-based mindset when analyzing workforce data (i.e., being thoughtful about what you and/or your stakeholders want to know), but it is also important to leave room to explore the data as well. This can only be accomplished if you know what is possible. This blog post describes some of what is possible to explore within the realm of workforce metrics as they relate to employee well-being, performance, and retention. In many ways, the concept of workforce metrics is still in its infancy and many things …

Perspectives On Multi-Intervention, Multi-Design Evaluation For The Child Welfare Workforce, Quality Improvement Center For Workforce Development

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The QIC-WD is working with eight sites and the Children’s Bureau in a participatory fashion (Fetterman, 2014) to implement utilization-focused (Alkin & Vo, 2017; Patton, 2008) site-specific and cross-site evaluation strategies. The goal of this research is to build knowledge of interventions to improve child welfare workforce retention, and ultimately outcomes for children and families. A complex systems approach (Westhorp, 2012) is being taken to identify how factors such as organizational structures and culture, staff workload, supervision, and caseworker values influence outcomes, including safety and permanency of children. The QIC-WD team has extensive experience conducting rigorous evaluations within and across …

How Can Our Mission Be Fully Accomplished By Staff That Are Experiencing Secondary Trauma And Burnout?, Stephanie Reau

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My name is Stephanie Reau and I am a training supervisor at Summit County Children Services. We are an agency of 350 employees with a focus on recruiting and maintaining diverse staff committed to serving all children and families. Summit County strives to attract and retain wellqualified staff, but like many child welfare agencies in Ohio, this has been a difficult task to accomplish. The overwhelming pressures of the job cause secondary trauma, burnout and ultimately staff turnover. Staff turnover impacts the morale of the agency, is costly, and, most importantly, it negatively impacts the families we serve. Our mission …

My Experience With Cfs Strong, Lana Sayre

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I am a child and family services specialist supervisor with the Nebraska Department of Health and Human Services. A few years ago, I volunteered to take over for another member of the workforce retention team that was working with the QIC-WD to develop/select an intervention that Nebraska could implement to reduce employee turnover among child and family services specialists (CFSS), our frontline worker position. Employee retention is a constant, ongoing challenge. Our work is challenging and very stressful. You have to be an expert in child safety and have a broad understanding of all of the issues which affect the …

Designing Rigorous Tests Of Workforce Interventions In Complex Environments, Quality Improvement Center For Workforce Development

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Public child welfare agencies continually struggle with how to address issues of staff recruitment and retention. Furthermore, very little evidence exists regarding what works to attract, select, and retain talented staff. Much of what agencies do to address workforce issues is never formally evaluated and successes are not published widely. Thus, agencies confronted with urgent retention needs have little to go on to identify an intervention that is likely to succeed. The Quality Improvement Center for Workforce Development (QIC-WD) was funded by the Children’s Bureau to begin to address this issue, in part through carefully selected, and rigorously evaluated interventions …

An Examination Of Student Performance In Pre-Requisite Coursework And Upper Division Nursing Coursework, Jennifer L. Brown, Cheryl M. Smith

Journal of Nursing & Interprofessional Leadership in Quality & Safety

Admission and retention of qualified nursing students are essential in meeting the demands of a rapidly changing health care environment and nursing shortage. The purpose of this exploratory correlational study was to determine the relationship between student performance in quantitative pre-requisite coursework and student performance in upper division nursing coursework in order to identify students at-risk for attrition. A series of descriptive and correlational analyses were conducted using pre-existing institutional data. A moderate relationship existed among the chemistry II and first-year upper division nursing courses (r = .21 to r = .40). These results suggest that prerequisite chemistry course …

Oklahoma Selects And Designs A Selection Intervention, Quality Improvement Center For Workforce Development

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Oklahoma’s Quality Improvement Center for Workforce Development Steering Committee has decided to refine the selection process for new child welfare workers as part of their ongoing commitment to hiring a dedicated, talented workforce and supporting that workforce in practice with children, youth, and families. The committee spent much of 2018 doing a thorough needs assessment and exploration of their child welfare recruitment and retention challenges. Through this process they recognized that interviewing strategies and hiring decisions are made inconsistently across the state. The team acknowledged that this could result in the selection of individuals who are not the best fit …

From Play To Performance: Building An Effective Organization, Jessica N. Selee, Jade Johnson, Jocelyn N. Murray, Anna Samuelson, Jasmine Li, Andrew Lacanienta, Mat D. Duerden, Mark Widmer

Marriott Student Review

Under the Mentored Experience Grant, six students studies the impact that non-work activities (recreation or leisure) have on individual contributors or organization. Some employees refrain from participating in Leisure-at-Work (LAW) due to lack of time or skill, to cliques, to differing preferences, or fear of negative connotations. Employees report that LAW increases productivity, establishes and enriches social interactions, improves communication, attracts and retains employees in a company, and facilitates a culture of engagement, trust, and camaraderie. At the conclusion of our analysis, we identified areas of future research and recommendations for best practice.

The Effect Of An Email Intervention Tailored To Highly Ambitious Students On University Retention, Lauren Bahls

All Graduate Theses, Dissertations, and Other Capstone Projects

This study sought to increase student retention through the use of email interventions tailored to a specific group of ambitious students as determined by the Hogan Personality Inventory. Previous literature shows the relationship between ambition, the similar constructs of work drive and achievement seeking, and positive academic outcomes such as higher GPA, higher ratio of credits earned to credits attempted and increased likelihood of returning to the same institution. Focusing on students who rated high on ambition according to the Hogan Personality Inventory, the treatment group received emails with activities that may be of interest to help them build their …

Men And Women In Engineering: Professional Identity And Factors Influencing Workforce Retention, Caitlin Hawkinson Wasilewski

Industrial-Organizational Psychology Dissertations

The purpose of this investigation was to gain insight into professional identity and retention in the field of engineering, for both men and women, in an effort to mitigate the shortage of engineers in the United States. Although past efforts have predominantly focused on improving women’s retention since they represent a significant minority of this population, retention should be addressed in men as well, as both typically leave engineering within 10 years of entering the workforce (Frehill, 2012).

Professional identity and retention were evaluated with a mixed methods approach using archival data from a previous investigation on degreed engineers. Professional …

A Phenomenological Exploration Of Black Male Law Enforcement Officers' Perspectives Of Racial Profiling And Their Law Enforcement Career Exploration And Commitment, Gregory A. Salters

FIU Electronic Theses and Dissertations

This phenomenological study explored Black male law enforcement officers’ perspectives of how racial profiling shaped their decisions to explore and commit to a law enforcement career. Criterion and snow ball sampling was used to obtain the 17 participants for this study. Super’s (1990) archway model was used as the theoretical framework. The archway model “is designed to bring out the segmented but unified and developmental nature of career development, to highlight the segments, and to make their origin clear” (Super, 1990, p. 201).

Interview data were analyzed using inductive, deductive, and comparative analyses. Three themes emerged from the inductive analysis …

Assessing Transfer Student Performance, Hyderhusain Shakir Abadin

All Graduate Theses, Dissertations, and Other Capstone Projects

Higher educational institutions place a high priority on the retention and timely graduation of students. Previous literature and research studies have identified transfer students to have a vital role in the success of four year universities. The university in the study enrolls a high percentage of transfer students, primarily from two year community colleges within the state of Minnesota. To understand transfer students performance, the study used multiple measures of transfer student success, including (1) cumulative GPA, (2) one year retention rate, and (3) one year graduation rate. The comparison of transfer students and native students is examined, showing that …

Managing The Millennials: Employee Retention Strategies For Generation Y, Nicholas W. Thompson

CMC Senior Theses

This paper provides a comprehensive analysis of Millennials' beliefs and attitudes and how that will affect their conception of the employer-employee psychological contract. This analysis should provide a greater understanding of how the childhoods of Millennials have affected their attitudes for life and career aspirations. Further, it explores retention strategies for workplace culture, management style, and growth and advancement.

Factors Predicting Teacher Satisfaction And Retention In The Hampton City Schools Teacher Induction Program, Gale A. Lee

Theses and Dissertations in Urban Services - Urban Education

This descriptive and correlational study used a mixed methodology of both quantitative and qualitative data collection strategies to identify factors that predict new teacher satisfaction and retention in the Hampton City Schools' teacher induction program. In the first phase of the study, a researcher-developed questionnaire was mailed to 657 Hampton City Schools' elementary, middle, and high school teachers with 0–5 years of experience and was returned by 40 percent (n = 226) of the sample. The first phase of the study utilized a 31-item teacher questionnaire. The first section of this questionnaire requested demographic information, which helped to categorize teachers …

Effects Of Encoding Variety And Concurrent-Task Practice On The Transfer And Retention Of Complex Skill, Peter S. Winne

Psychology Theses & Dissertations

The present study investigated the effects of dual-task practice and the variety of problems solved during practice on (a) the acquisition of procedural and declarative skills and the development of concurrent-task skills, and (b) the utilization and maintenance of two types of strategies. Strategies were defined as the use of different mixes of skills pertaining to procedures and specific declarative solutions. Two tasks--mental arithmetic and trigrams--were used to examine problem-solving skills and strategies both immediately following practice and again under delayed conditions. Eighty subjects were randomly assigned to one of four practice conditions by factorially combining practice mode (single- or …

A Comparative Analysis Of Factors Influencing Registered Nurse Retention And Turnover Below The Head Nurse Level In Acute Care Hospitals, Jean M. Snyder

Nursing Theses & Dissertations

In a comparative survey, two groups of registered nurses (stayers and leavers) below the head nurse level were measured in the areas of human need satisfaction perception, role perception, and equity perception. The two registered nurse groups were further subdivided by educational preparation into diploma, associate, and baccalaureate degree stayers and leavers for comparative analysis. Literature reviews revealed considerable research in the area of retention and turnover, but few studies used a theoretical framework and a multivariate basis for observation. One hundred nine registered nurses from the ten area acute care hospitals were surveyed using an independently developed Nursing Perceptions …