Social and Behavioral Sciences Commons^™

Using Behavior-Analytic Techniques To Benefit An African Non-Governmental Organization: Improving And Expanding Services, Amy L. Durgin

Dissertations

The combination of a slowly recovering global economy, increased corporate competition, and higher standards from donors with respect to governance and accountably have posed significant challenges for nonprofit organizations around the world. In order to survive, these organizations must adapt their operational models and find new strategies for delivering on strategic goals, improving operational efficiency, and differentiating their services. The purpose of the present project was to employ behavioral techniques to improve operational efficiency and to develop opportunities for organizational growth by expanding the range of services provided by a nongovernmental organization (NGO) in East Africa that uses scent-detection rats …