Social and Behavioral Sciences Commons^™

Computer Monitoring In The Workplace: Performance Effects And Perceptions, Kimberly S. Rubenstein

Seton Hall University Dissertations and Theses (ETDs)

Computer performance monitoring (CPM) has become prevalent in modern day as several work functions are now completed on the computer. Under the framework of social facilitation effect (Zajonc, 1965), it is possible that CPM may affect performance because of the feeling of being evaluated. In addition to its effects on performance, employees’ perceptions of CPM are important to consider when employers are deciding whether or not to implement its use in the workplace. Employees may feel apprehensive about being electronically observed, however CPM can be used to employees’ benefit through its ability to provide accurate and detailed information about their …