Social and Behavioral Sciences Commons^™

Evaluating Implementation And Barriers To Sustainability Of An Asthma Clinical Quality Improvement Project, Holly Uphold Phd, Ms, Diane Liu Md, Faap

Journal of Nursing & Interprofessional Leadership in Quality & Safety

Purpose and Objectives

Asthma is an important public health issue in Utah and quality asthma care is essential to addressing the burden of asthma. The purpose of this initiative was to evaluate clinical asthma quality improvement (QI) program delivery formats and identify barriers to sustaining QI processes.

Intervention Approach

The focus of the intervention was to improve clinical asthma care through reducing variation in clinician knowledge about recommended asthma care and facilitating process improvements in asthma care delivery using Academic Detailing (AD) and Learning Collaboratives (LC) QI delivery formats.

Evaluation Methods

A pre/post-test design was used to compare improvements between …

On Getting Better And Working Hard: Using Improvement As A Heuristic For Judging Effort, Monica El Gamal

Theses and Dissertations (Comprehensive)

There is a strong conceptual association between improvement and effort. Therefore, we propose that people tend to use improvement as a heuristic for judging effort in others. Hence, they would perceive greater effort in improved performance records than in non-improved records with superior overall performance. To examine whether people use improvement as a heuristic for effort, we compared judgments of effort investments and trait effort in improved and consistently-strong performance profiles with equivalent recent performance. Across six empirical studies, participants thought that those with improved profiles exerted more effort and were more hardworking than those with consistently-strong profiles, and this …

Don’T Be Such A Downer: Using Positive Psychology To Enhance The Value Of Negative Feedback, Allison L. O'Malley, Jane B. Gregory

Alison L. O'Malley

Effective developmental feedback promotes a balanced and authentic view of employees' current state, thereby addressing strengths and weaknesses of employees. The authors address how organizations' increased emphasis on positivity can be reconciled with the delivery of negative feedback. Drawing on principles from positive psychology, the authors outline strategies managers can implement to increase the likelihood that negative feedback interventions will yield improved performance while promoting employee well-being.

Ethnic Names, Resumes, And Occupational Stereotypes: Will D'Money Get The Job?, Tony Matthew Carthen

All Graduate Theses, Dissertations, and Other Capstone Projects

King, Madera, Hebl, and Knight (2006) found evidence that race-typed names can have significant influence on the evaluation of resumes. Specifically, they found significant differences between Asian, Hispanic, Black and White-sounding names. They also found that occupational stereotypes covaried the relationship between names and evaluation. The current study expanded on their research by manipulating race with new groups (White, Asian Indian, Nigerian, Muslim, and Non-traditional Black-sounding names), manipulating the quality of the resume (low, high), and by considering occupational stereotypes (low-status, high-status) as an explanatory mechanism. Participants who have claimed hiring experience (N=170) from several fields read a fictitious resume, …

The Independence Of Burnout And Engagement: Incremental Predictive Validity And Construct Reappraisal As Different Combinations Of The Same Components (Energy And Evaluation), Joe Choi

Electronic Thesis and Dissertation Repository

The present investigation was conducted in response to recent concerns regarding the redundancy/independence of two related constructs in I/O Psychology: Burnout and engagement. Using students in an academic context, I first addressed this issue by investigating the incremental validity of the Utrecht Work Engagement Scale (UWES) over the Maslach Burnout Inventory (MBI) and vice versa in the prediction of six criterion variables (academic performance, physical ill-being, positive affect, negative affect, subjective experience of growth, eudaimonic well-being) in a sample of undergraduate students. Contrary to the recent meta-analysis by Cole, Walter, Bedeian, and O’Boyle (2012), I did not find evidence for …

Training Evaluation In Virtual Worlds: Development Of A Model, Richard N. Landers, Rachel C. Callan

Psychology Faculty Publications

Many organizations have adopted virtual worlds (VWs) as a setting for training programs; however, research on appropriate evaluation of training in this new setting is incomplete. In this article, we address this gap by first exploring the unique issues relevant to evaluation faced by training designers working in VWs. At the macro-organizational level, the primary issue faced is an organizational culture unreceptive to or otherwise skeptical of VWs. At the micro-organizational level, two major issues are identified: individual trainees unreceptive to VWs and general lack of experience navigating VWs. All three of these challenges and their interrelationships may lead to …

Don’T Be Such A Downer: Using Positive Psychology To Enhance The Value Of Negative Feedback, Allison L. O'Malley, Jane B. Gregory

Scholarship and Professional Work - LAS

Effective developmental feedback promotes a balanced and authentic view of employees' current state, thereby addressing strengths and weaknesses of employees. The authors address how organizations' increased emphasis on positivity can be reconciled with the delivery of negative feedback. Drawing on principles from positive psychology, the authors outline strategies managers can implement to increase the likelihood that negative feedback interventions will yield improved performance while promoting employee well-being.

Emotions At Work: What Do People Feel And How Should We Measure It?, Cynthia D. Fisher

Cynthia D. Fisher

Affect at work is of increasing interest to organisational researchers. Prior research on felt affect at work has focused almost exclusively on mood rather than emotion. As yet we have little knowledge about which emotions are felt or how frequently they are felt in the workplace, or of what their causes or consequences might be. There has not even been an instrument available for measuring emotion at work. This paper reports on a preliminary study designed as a lead-in to further research on emotion at work. One hundred and sixteen people reported on the frequency with which they had experienced …

Diffusion Of Total Quality Management: An Organizational Self-Production Perspective, Baizhong Zhao

Engineering Management & Systems Engineering Theses & Dissertations

American industries are in the process of a quality revolution. Most companies are busy implementing Total Quality Management (TQM) programs. However, the experience of both Japanese and American companies indicates that successful TQM implementation depends on an understanding of implementation processes, which itself relies on an understanding of organizational self-organizing, for it is through this process that TQM gets diffused and becomes a core component of an organization's culture. Self-organizing is a so-called process-oriented approach, based on theory from cybernetics (Ashby, 1962; Steier & Smith, 1985; von Foerster, 1960), dissipative structure theory (Prigogine & Stengers, 1984), and chaos theory (Gleick, …

The Evaluation Of Company-Sponsored Test-Preparation Courses: Training Different Aged Employees On General Test-Taking Skills And Basic Cognitive Skills, Kerrie D. Quinn

Psychology Theses & Dissertations

Test performance in general has been found to decline with increasing age. However, this decline has not been accompanied consistently by lower job performance. Subsequently, factors external to the test are being more closely examined for their effects on test performance. Two such factors, a lack of general test-taking skills and a reduced level of basic cognitive skills, are thought to contribute most to the test performance of older adults. These factors occur because of the lower level of education and greater length of time since formal schooling for older adults. Accordingly, organizations have been offering test-preparation training to all …

The Effects Of Training And Feedback Format On Reactions To In-Basket Feedback And On In-Basket Performance, Michael G. Fedorko

Psychology Theses & Dissertations

The purpose of this research was to investigate the effects of training and feedback format on reactions to in-basket feedback and on in-basket performance. Performance was evaluated with a 2 (Training) x 3 (Feedback) x 2 (In-Basket) x 5 (Dimension) repeated measures factorial design. Reactions were evaluated with a 2 (Training) x 3 (Feedback) x 2 (Questionnaire) repeated measures factorial design. The Training factor was comprised of frame-of-reference training (designed to prepare the recipient to receive the feedback) and a control condition (a lecture on Mintzberg's managerial role classification system). The Feedback factor was comprised of written feedback, oral feedback, …

Accuracy Of Performance Measurement: An Investigation Of Training Method And Amount Of Practice, Salvatore J. Cesare

Psychology Theses & Dissertations

The purpose of this research was to investigate the effects of training method and amount of practice-and-feedback on the accuracy of performance ratings and behavioral observation. This research was a 3 x 3 factorial ANOVA design. Training method was comprised of frame-of-reference, cognitive modeling, and a no-training control group. Practice-and-feedback consisted of 0, 1, and 3 practice trials. Undergraduates (N = 99) were randomly assigned to one of nine experimental conditions. Each participant viewed and rated 7 videotaped interview simulations. The results for performance ratings indicated that (a) frame-of-reference training produced the most accurate ratings for elevation, differential elevation, and …