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Social and Behavioral Sciences Commons

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Full-Text Articles in Social and Behavioral Sciences

Foresight Leadership Theory: A Grounded Theory Study Of The Conflict Management Experiences Of Healthcare Managers With Remote Employees, Desiree Nichole Van Campen Jan 2021

Foresight Leadership Theory: A Grounded Theory Study Of The Conflict Management Experiences Of Healthcare Managers With Remote Employees, Desiree Nichole Van Campen

Department of Conflict Resolution Studies Theses and Dissertations

Healthcare managers of remote employees are faced with unique challenges as they relate toconflict prevention and management. The Covid-19 pandemic further complicated this issue when, because of social distancing mandates and employee health concerns, a large volume of healthcare managers and their employees were forced to transition to a remote working environment. Managers had to then develop personal strategies to successfully lead their now- remote workforce. This qualitative Grounded Theory study revealed that intentional communication, engagement, and planning are ways in which managers have been able to minimize the effects that conflict has on their employees. From the research, the …


Conditions For Empathy In Medicine: A Grounded Theory Study, Hannah Barnhill Bayne Jul 2011

Conditions For Empathy In Medicine: A Grounded Theory Study, Hannah Barnhill Bayne

Counseling & Human Services Theses & Dissertations

Previous research in the medical setting has credited empathy with improving treatment outcomes and patient satisfaction, though operational definitions of the concept are widely varied and indicate inconsistencies in conceptualization and subsequent assessment. The purpose of this grounded theory study was to examine the role of empathy in the medical setting. A model of conditions for empathy in medicine was developed through in-depth interviews with 21 healthcare professionals, utilizing their professional experiences and perspectives to structure the multi-level model. The seven levels of the model indicate the layers of complexity inherent in facilitating optimal empathy in medicine and add to …