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Social and Behavioral Sciences Commons™
Open Access. Powered by Scholars. Published by Universities.®
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- Colorectal cancer (1)
- Delays (1)
- Expectation (1)
- Framework (1)
- Lynch syndrome (1)
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- Patient and Family Partnership (and Engagement) (1)
- Patient experience (1)
- Patient satisfaction (1)
- Patient-centered care (1)
- Patient-provider communication (1)
- Perception (1)
- Perceptions (1)
- Person-Centeredness (1)
- Preoperative (1)
- Process improvement (1)
- Shared decision making (1)
- Surgery (1)
- Timeliness (1)
- Wait time (1)
Articles 1 - 2 of 2
Full-Text Articles in Social and Behavioral Sciences
Patients Educating Health Care Providers On Lynch Syndrome, Kelsey Hennig, Barry Decoster, Rebecca Chu, Wendy Parker, Lisa Campo-Engelstein, Allison M. Burton-Chase
Patients Educating Health Care Providers On Lynch Syndrome, Kelsey Hennig, Barry Decoster, Rebecca Chu, Wendy Parker, Lisa Campo-Engelstein, Allison M. Burton-Chase
Patient Experience Journal
Objective: Lynch syndrome (LS) patients are at an elevated risk for early-onset cancers, including endometrial and colorectal (CRC). Prior research has shown a deficit in provider knowledge of LS, which may affect patient satisfaction and adherence to recommended screening and surveillance regimens. Studies suggest patients with LS may educate providers perceived as lacking LS knowledge; however, little is known about these interactions. The goal of this study is to assess patient-reported outcomes from clinical interactions where LS patients educate their providers.
Methods: Participants (n=55) were asked to complete an in-depth telephone interview.
Results: Out of 55 participants, …
Wait Time Reality Check: The Convergence Of Process, Perception, And Expectation, Marian Hill, Lorianne Classen, Andrea Romay, Erika Diaz
Wait Time Reality Check: The Convergence Of Process, Perception, And Expectation, Marian Hill, Lorianne Classen, Andrea Romay, Erika Diaz
Patient Experience Journal
There are few experiences as ubiquitous to patients as the experience of waiting. It is an occurrence that transcends diagnosis, is common to all demographics, and is shared across the continuum of care. The experience can be frustrating and full of ambiguity for patients and their families. Wait time and delays can lead to patients sensing a loss of control and magnify the feelings of anxiety they may already be suffering. In an effort to improve patient experience, a framework was developed to examine patient satisfaction as a function of expectations, perceptions, and reality. The process domain focused on the …