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Articles 1 - 5 of 5
Full-Text Articles in Social and Behavioral Sciences
Stakeholders And Stakeseekers’ Perceptions Of Cultural Violations And International Crisis Communication, Najwa Nishaa Albaqami
Stakeholders And Stakeseekers’ Perceptions Of Cultural Violations And International Crisis Communication, Najwa Nishaa Albaqami
Masters Theses
Applying the expectancy violation theory (EVT) to the crisis communication context, this research explores to what extent stakeholders and stakeseekers’ perceive violations in an international crisis context. Specifically, this study investigated to what extent organizations stakeholders and stakeseekers’ perceive cultural and expectancy violations in an international crisis. Through a case study that analyzed tweets, web blogs, and The New York Times articles, this study identified that the cultural violation theme has two components, including (1) perceived responsibility and harshness of the violation and (2) damage done by the company’s transgression. Whereas expectancy violation theme included (1) frequent use of verbal …
Crisis Communication In Non-Tectonic Tsunami Disaster Management Policy In Indonesia: The Application Of Soft Systems Methodology Based Multi-Method, Dani Akhyar, Hendriyani Hendriyani, Sudarsono Hardjosoekarto
Crisis Communication In Non-Tectonic Tsunami Disaster Management Policy In Indonesia: The Application Of Soft Systems Methodology Based Multi-Method, Dani Akhyar, Hendriyani Hendriyani, Sudarsono Hardjosoekarto
Jurnal Komunikasi Indonesia
This study aims to discuss disaster crisis communication policies for non tectonic tsunami in Indonesia. The case study was selected from the Sunda Strait tsunami that occurred in December 2018 and claimed more than 400 lives. The disaster is unusual since it is included as a non-tectonic tsunami and unable to be detected by the current tsunami early warning system. This study was conducted at the macro level, namely an analysis of disaster communication policies, specifically Law No. 24/2007 on Disaster Management. The data were collected through big data analysis of the word disaster, textual network analysis of disaster laws, …
Jeopardy! In Crisis: What Is Corporate Culture Issues Affecting The Entertainment Industry?, Evan Nemeroff
Jeopardy! In Crisis: What Is Corporate Culture Issues Affecting The Entertainment Industry?, Evan Nemeroff
Student Theses and Dissertations
Cultural issues like sexism, racism, and social movements have impacted the entertainment industry, specifically the game show sector. This research identified how these prevalent matters in our society have affected celebrities by looking into the type of people who lead game shows, revealing if certain demographics such as race and gender influenced whether particular individuals were chosen to host a program. Included within this research are studies that portray how the game show industry has been biased explicitly towards one gender for several decades. Further research looks into a scandal that Sony faced when it had to name a successor …
Tweeting During A Crisis: Best Practices For Public Relations (Pr) Professionals For Reputation Management During Racial Bias Cases, Gabrielle Vanadia
Tweeting During A Crisis: Best Practices For Public Relations (Pr) Professionals For Reputation Management During Racial Bias Cases, Gabrielle Vanadia
Seton Hall University Dissertations and Theses (ETDs)
There are multiple message strategies utilized for public relations (PR) when communicating information on Twitter during a crisis. The purpose of this study was to determine the most effective reputation repair practice(s) used during racially bias related crises surrounding three retail companies. Tweets from the crisis response phase conveying apology, corrective action, denial, evasion of responsibility, and reduce offensiveness were examined in terms of likes, retweets, and replies through a case study and textual analysis approach. Results revealed that the reduce offensiveness strategy yielded the highest overall engagement and produced a best practices guide for future public relations professionals.
News Media Narratives Of Interethnic Isolation And Confrontation In Post-Andrew Dade County, Florida, Douglas J. Swanson Ed.D Apr
News Media Narratives Of Interethnic Isolation And Confrontation In Post-Andrew Dade County, Florida, Douglas J. Swanson Ed.D Apr
Douglas J. Swanson, Ed.D APR
Hurricane Andrew was the costliest natural disaster to strike the United States, and the strongest hurricane since the 1920s. Andrew permanently changed the landscape by wiping out entire communities and scattering the people who lived in them. At least 20 deaths were directly attributed to the storm. Property damage was calculated into the tens of billions of dollars. We can lessen the impact of such a future event upon people by gaining a greater understanding of the communication patterns that develop among survivors after a hurricane or other natural disaster has passed--particularly, survivors of differing ethnic and cultural backgrounds. By …