Open Access. Powered by Scholars. Published by Universities.®

Social and Behavioral Sciences Commons

Open Access. Powered by Scholars. Published by Universities.®

Education

2015

Singapore Management University

Research Collection Institute of Service Excellence

Articles 1 - 1 of 1

Full-Text Articles in Social and Behavioral Sciences

Customer Satisfaction Index Of Singapore 2015: Q2 Results, Institute Of Service Excellence, Smu Sep 2015

Customer Satisfaction Index Of Singapore 2015: Q2 Results, Institute Of Service Excellence, Smu

Research Collection Institute of Service Excellence

The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. This is the CSISG’s ninth year of measurement.