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Full-Text Articles in Social and Behavioral Sciences
A Comparative Study On User Satisfaction With The Information Resources And Library Facilities By Faculty Members In Three Agriculture Libraries, Abu, Futm, And Futo, In Nigeria, Lawal Mohammed Tukur, S. Kannan
A Comparative Study On User Satisfaction With The Information Resources And Library Facilities By Faculty Members In Three Agriculture Libraries, Abu, Futm, And Futo, In Nigeria, Lawal Mohammed Tukur, S. Kannan
Library Philosophy and Practice (e-journal)
The comparative study on user satisfaction with information resources, and library facilities by faculty members in Three Agriculture university Libraries: ABU, FUTM, AND FUTO in Nigeria; the respondents are faculty members, in Ahmadu Bello University Zaria, Federal University Technology Minna and Federal University Technology Owerri sampled by the researcher. The main objective of the study is to compare the information resources, and facilities of Agriculture University Libraries with view to examine the types of information resources, and facilities available and user’s satisfaction by the respondent’s Library. Simple random sampling was used in selecting the Agriculture University Libraries from …
Exploratory Determinants Of Service Quality In Academic Libraries: Users’ Perspective, Muhammad Shafiq, Rubina Bhatti Phd, Salman Bin Naeem Phd
Exploratory Determinants Of Service Quality In Academic Libraries: Users’ Perspective, Muhammad Shafiq, Rubina Bhatti Phd, Salman Bin Naeem Phd
Library Philosophy and Practice (e-journal)
Today’s competitive environment focuses not only on providing high quality goods and services to their customers, but also emphasis to satisfy them at angle of three sixty degree. Libraries are also facing the same change and challenge in this age of information. This study examined the library users’ satisfaction about library services, measured on seven determinants, which were service quality, library atmosphere, staff attitude, technological facilities, electronic resources, user satisfaction and user’s loyalty. Survey research method used to conduct this study and initial data collected through a structured questionnaire. Which was divided into two parts, first was comprised of statements …