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Social and Behavioral Sciences Commons

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Full-Text Articles in Social and Behavioral Sciences

A Uniquely Jesuit Approach To Engagement Through Social Media, Karl F. Kozlowski, Shawn M. O'Rourke Nov 2021

A Uniquely Jesuit Approach To Engagement Through Social Media, Karl F. Kozlowski, Shawn M. O'Rourke

Jesuit Higher Education: A Journal

Social media is a relevant and powerful instrument of communication in higher education, especially in the college age population. The use of social media in and out of the classroom on the college campus allows faculty to meet students where they are. Content shared by faculty on social media is a means to continue to educate our students and alumni outside of the classroom and build relationships regardless of geographic boundaries. Through the use of social media platforms, we can also continue to relay and demonstrate our Jesuit ideals. This engagement can help build a relationship between faculty and students …


Loyola Marymount University Solidarity And Global Citizenship Collection: Introduction And Overview, Elizabeth C. Reilly, Katherine Brown Oct 2021

Loyola Marymount University Solidarity And Global Citizenship Collection: Introduction And Overview, Elizabeth C. Reilly, Katherine Brown

Jesuit Higher Education: A Journal

The Loyola Marymount University Solidarity and Global Citizenship Collection centers on an immersion study trip to Costa Rica in 2019 and provides context by considering numerous topics relevant to the theme in general and to the travel program in specific. Through the university’s commitment to mission and identity, Fellows selected for the program considered these twin goals by engaging in one of several opportunities offered through the Office of Mission and Ministry. This article provides an overview of each contribution to the special collection.


Seeing With New Eyes: Costa Rican Pilgrimage As Transformation, Elizabeth C. Reilly, Katherine Brown Oct 2021

Seeing With New Eyes: Costa Rican Pilgrimage As Transformation, Elizabeth C. Reilly, Katherine Brown

Jesuit Higher Education: A Journal

In summer 2019, eleven faculty and staff members from Loyola Marymount University in Los Angeles, California embarked on an immersion study trip to Costa Rica. An integral part of the university’s commitment to mission and identity, it is one of a number of opportunities for its members to explore the mission and its Jesuit identity within a global context. Framed around the Ignatian principle of pilgrimage, this article describes the focus and goals for the study trip, pre-trip preparations, and the trip itself. We highlight some of the activities in which faculty and staff participated and summarize their reflections of …


Conflict Management Video Training For Retail Associates, Tisch Cistrunk-Parmelee Jan 2021

Conflict Management Video Training For Retail Associates, Tisch Cistrunk-Parmelee

Regis University Student Publications (comprehensive collection)

Retail associates are encountering customer conflict at an ever-increasing rate. Mistreatment by customers includes insults, name-calling, threats, and violence. Job satisfaction for associates is on the decline as a result. This Capstone project proposes retail associates are not trained in managing customer conflict. Forty-six retail associates completed a 22-question survey and watched five embedded video microlessons (lessons between one and three minutes). The video showed retail associates how to recognize, assess, and manage customer conflict through self-awareness and mindful engagement. Through grounded theory and qualitative research methods, this study confirms that retail associates’ job satisfaction can improve with conflict management …


The Inevitability Of Collision: Creating Empathy Through Fiction, Danielle Beckman Jan 2021

The Inevitability Of Collision: Creating Empathy Through Fiction, Danielle Beckman

Regis University Student Publications (comprehensive collection)

While the stigma for mental illnesses has greatly declined in the last decade, there is still a disconnect between individuals without neurological illnesses and those with neurological illnesses, especially those that cause individuals to lose contact with reality. The goal of this interdisciplinary paper is to create empathy for these individuals, specifically people with schizophrenia, Alzheimer disease, and post-traumatic amnesia. Through a collection of four stories told from the perspective of these unreliable narrators, I used fiction writing techniques from the field of cognitive literary studies such as gapping and defamiliarization to create more empathy in the reader. In reading …