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Full-Text Articles in Social and Behavioral Sciences
Did You Expect Your Users To Say This?: Distilling Unexpected Micro-Reviews For Venue Owners, Wen-Haw Chong, Bingtian Dai, Ee-Peng Lim
Did You Expect Your Users To Say This?: Distilling Unexpected Micro-Reviews For Venue Owners, Wen-Haw Chong, Bingtian Dai, Ee-Peng Lim
Research Collection School Of Computing and Information Systems
With social media platforms such as Foursquare, users can now generate concise reviews, i.e. micro-reviews, about entities such as venues (or products). From the venue owner's perspective, analysing these micro-reviews will offer interesting insights, useful for event detection and customer relationship management. However not all micro-reviews are equally important, especially since a venue owner should already be familiar with his venue's primary aspects. Instead we envisage that a venue owner will be interested in micro-reviews that are unexpected to him. These can arise in many ways, such as users focusing on easily overlooked aspects (by the venue owner), making comparisons …
Faces: Diversity-Aware Entity Summarization Using Incremental Hierarchical Conceptual Clustering, Kalpa Gunaratna, Krishnaprasad Thirunarayan, Amit P. Sheth
Faces: Diversity-Aware Entity Summarization Using Incremental Hierarchical Conceptual Clustering, Kalpa Gunaratna, Krishnaprasad Thirunarayan, Amit P. Sheth
Kno.e.sis Publications
Semantic Web documents that encode facts about entities on the Web have been growing rapidly in size and evolving over time. Creating summaries on lengthy Semantic Web documents for quick identification of the corresponding entity has been of great contemporary interest. In this paper, we explore automatic summarization techniques that characterize and enable identification of an entity and create summaries that are human friendly. Specifically, we highlight the importance of diversified (faceted) summaries by combining three dimensions: diversity, uniqueness, and popularity. Our novel diversity-aware entity summarization approach mimics human conceptual clustering techniques to group facts, and picks representative facts from …