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Social and Behavioral Sciences Commons

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Databases and Information Systems

Singapore Management University

Data analytics

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Full-Text Articles in Social and Behavioral Sciences

Analyzing Tweets On New Norm: Work From Home During Covid-19 Outbreak, Swapna Gottipati, Kyong Jin Shim, Hui Hian Teo, Karthik Nityanand, Shreyansh Shivam Jan 2021

Analyzing Tweets On New Norm: Work From Home During Covid-19 Outbreak, Swapna Gottipati, Kyong Jin Shim, Hui Hian Teo, Karthik Nityanand, Shreyansh Shivam

Research Collection School Of Computing and Information Systems

The COVID-19 pandemic triggered a large-scale work-from-home trend globally in recent months. In this paper, we study the phenomenon of “work-from-home” (WFH) by performing social listening. We propose an analytics pipeline designed to crawl social media data and perform text mining analyzes on textual data from tweets scrapped based on hashtags related to WFH in COVID-19 situation. We apply text mining and NLP techniques to analyze the tweets for extracting the WFH themes and sentiments (positive and negative). Our Twitter theme analysis adds further value by summarizing the common key topics, allowing employers to gain more insights on areas of …


Using Data Analytics For Discovering Library Resource Insights: Case From Singapore Management University, Ning Lu, Rui Song, Dina Li Gwek Heng, Swapna Gottipati, Aaron Tay Dec 2017

Using Data Analytics For Discovering Library Resource Insights: Case From Singapore Management University, Ning Lu, Rui Song, Dina Li Gwek Heng, Swapna Gottipati, Aaron Tay

Research Collection School Of Computing and Information Systems

Library resources are critical in supporting teaching, research and learning processes. Several universities have employed online platforms and infrastructure for enabling the online services to students, faculty and staff. To provide efficient services by understanding and predicting user needs libraries are looking into the area of data analytics. Library analytics in Singapore Management University is the project committed to provide an interface for data-intensive project collaboration, while supporting one of the library’s key pillars on its commitment to collaborate on initiatives with SMU Communities and external groups. In this paper, we study the transaction logs for user behavior analysis that …


Policy Analytics For Environmental Sustainability: Household Hazardous Waste And Water Impacts Of Carbon Pollution Standards, Kustini Dec 2017

Policy Analytics For Environmental Sustainability: Household Hazardous Waste And Water Impacts Of Carbon Pollution Standards, Kustini

Dissertations and Theses Collection (Open Access)

Policy analytics are essential in supporting more informed policy-making in environmental management. This dissertation employs a fusion of machine methods and explanatory empiricism that involves data analytics, math programming, optimization, econometrics, geospatial and spatiotemporal analysis, and other approaches for assessing and evaluating current and future environmental policies.
Essay 1 discusses household informedness and its impact on the collection and recycling of household hazardous waste (HHW). Household informedness is the degree to which households have the necessary information to make utility-maximizing decisions about the handling of their waste. Such informedness seems to be influenced by HHW public education and environmental quality …