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Social and Behavioral Sciences Commons

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Critical and Cultural Studies

Electronic Theses and Dissertations

2005

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Full-Text Articles in Social and Behavioral Sciences

1-800-(Re)Colonize: A Feminist Postcolonial And Performance Analysis Of Call Center Agents In India Performing U.S. Cultural Identity, Kimberlee Perez Aug 2005

1-800-(Re)Colonize: A Feminist Postcolonial And Performance Analysis Of Call Center Agents In India Performing U.S. Cultural Identity, Kimberlee Perez

Electronic Theses and Dissertations

The contemporary historical moment finds us in a web of globalization that spans the globe. While our interconnectedness brings us into unforeseen communications, we enter the conversation grounded in particular subject locations. Postcolonial subjectivities hold strategic memories of colonial violences as a means of survival and resistance while colonizing forces hold onto binary narratives of their own superiority. Globalization provides the context wherein decolonized and colonizing nations interact with unequal power resulting in multifaceted outcomes, one of which I argue is a re-colonial dynamic. The phenomenon of U.S. corporate outsourcing to India is one instance where a re-colonial dynamic occurs. …