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Social and Behavioral Sciences Commons

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Full-Text Articles in Social and Behavioral Sciences

Innovativeness To Enlarge Digital Readiness - How To Avoid Digital Inertia?, Paul Morsch Jan 2021

Innovativeness To Enlarge Digital Readiness - How To Avoid Digital Inertia?, Paul Morsch

Journal of International Technology and Information Management

Technological developments go fast and are interrelated and multi-interpretable. As consumer needs change, the technological possibilities to meet those needs are constantly evolving and new technology providers introduce new disruptive business models. This makes it difficult to predict what the world of tomorrow will look like for an organization and that makes the risks for organizations substantial. In this context, it is difficult for organizations to determine what constitutes a good strategy to adopt digital developments.

This paper describes a first step of a study with the objective to design a method for organizations to formulate a future-proof strategy in …


How Digital Leadership Competences And It Capabilities Affect An Organization's Ability To Digitally Transform And Adopt New Technologies, Melissa Brunner, Gabriel Gonzalez-Castañé, Pascal Ravesteijn Jan 2021

How Digital Leadership Competences And It Capabilities Affect An Organization's Ability To Digitally Transform And Adopt New Technologies, Melissa Brunner, Gabriel Gonzalez-Castañé, Pascal Ravesteijn

Journal of International Technology and Information Management

Although much research has been done into the importance of IT Capabilities (ITC), Digital Leadership (DL) and Digital Transformation (DT) with regard to organizations’ firm performance and ability to thrive in the current digital market, there is little research on qualifying which specific ITC and DL competences affect the success of an organization's DT and ultimately impact their ability to adopt newly emerging technologies. This research aims to address the influence of DL and ITC on DT as well as which specific DL competences and ITC might ultimately affect an organization’s ability to successfully adopt newly emerging digital technologies. Quantitative …


Why Telco Companies In Indonesia Using Social Media Monitoring As A Way To Handle Feedback ?, Martha Tri Lestari, Asep Suryana, Slamet Mulyana, Mien Hidayat Sep 2019

Why Telco Companies In Indonesia Using Social Media Monitoring As A Way To Handle Feedback ?, Martha Tri Lestari, Asep Suryana, Slamet Mulyana, Mien Hidayat

Library Philosophy and Practice (e-journal)

Developments within industrial technology has currently become one of the phenomenon’s in causing industries to use social media monitoring in handling feedback. People who work within an industry, have similar aims and purpose of the aforementioned industry, in which is usually related with the industry’s vision and mission.

“Both practitioners and academics agree that the social revolution occurring through digital channels will have a profound impact on how people interact with each other and how companies manage their relationships in the changing communications landscape (Greenberg, 2010;Kletzmann et al.,2011;Dennis et al.,2009)” (Journal of Business & Industrial Marketing, Vol. 30).

Within this …