Social and Behavioral Sciences Commons^™

Media Selection In The Air Force Environment: How Communications Requirements Influence Effectiveness As An Outcome Of Media Choice, David L. Hillman

Theses and Dissertations

Over the past two decades, great interest has been given to the research of media choice within organizations. However, there is still confusion over which factors influence media choice. This study examined the effectiveness of five media under different conditions in an effort to better understand which factors impact media choice. Through the examination of several theories on communication and media choice, a theoretical model was created to determine if effectiveness is an outcome of media choice. To test the proposed model, a 54 scenario policy capturing instrument was developed and distributed. Results from the study support the theory that …

Identity And Image: A Miss America Case Study, Melissa C. Connell

Theses and Dissertations

Through brochure copy and other communication channels, such as electronic media, organizations strive to effectively echo the company's beliefs, attitudes and values. Target audiences perceive the company in certain ways based on this media projection. Sometimes the image a company believes it has established is far different from the one the public sees.

As organizations aim to achieve this identity/image alliance, critics assert that the Miss America Organization has failed to meet the stated standards. In recent years, the Miss America Organization has received criticism from former contestants, politicians, feminist groups and some of its 80 million viewers for its …

Universities And Their Communities: What Fosters Positive Town-Gown Relations?, Nicole M. Spagnolia

Theses and Dissertations

The purpose of this thesis was to decipher what solutions and approaches have worked in solving conflicts between colleges and their communities and make the information available to other schools.

A review of research related to this study was conducted in conjunction with in-depth interviews with college relations personnel from various institutions. The information gathered was then used to conduct primary research in the form of a mail survey.

The mail survey was sent to 400 college relations personnel from across the country. The survey was used to discover what conflicts colleges are experiencing with their communities and how they …

A Study Of The Measurable Benefits Of "Content" Web Sites For Companies In The Sports Collectibles Industry, Brian S. Cahill

Theses and Dissertations

Many public relations professionals have used the internet to feature information on "content" web sites. These sites, which companies were spending thousands of dollars per year to create and maintain, were not used for commerce, but for marketing and public relations use.

This study examined the measurable benefits of "content" web sites of companies in one industry, the sports collectibles industry. All companies in this industry were included in this study. This study used the sports collectibles industry as a microcosm of all companies which were using "content" web sites.

Through a mail survey, data were collected to reveal the …

Motivational Functions Of Volunteerism: Similarities And Differences Between Low & High Risk Communities, Deborah L. Cole

Theses and Dissertations

A functional approach provides a framework for identifying psychological and behavioral aspects associated with decision-making, experiences, and consequences. The functional approach to volunteerism suggests that different people, or sub-populations, may actually be motivated to serve based upon individual and varying personal, social, and psychological functions. The purpose of the study was to investigate any motivational differences or similarities between adults living in high at-risk and low at-risk communities with regard to volunteerism.

High and low at-risk communities were identified by the seven community at-risk indicators suggested by the Carnegie Council on Adolescents. Those communities with three or less indicators were …

The Study Of Methods Used By Public Relations Firms To Assist In Attracting And Maintaining Clients, Donna M. Field

Theses and Dissertations

The purpose of this study was to determine the methods that public relations firms use to do public relations for themselves to attract new clients and to maintain existing clients. The author researched and analyzed whether public relations firms do public relations for their respective firms, the methods used, as well as the reasons why or why not.

A survey was sent to 60 public relations firms belonging to Pinnacle Worldwide, Inc., an international corporation of independent public relations firms with offices in major cities throughout the United States and the world. Forty-seven responses were received.

The results of the …

What Employees Want To Know During Times Of Organizational Change, Stacy Smith Napolitano

Theses and Dissertations

The purpose of this study was to determine what issues or topics are most important to employees during times of organizational change. It is important for managers to effectively communicate these issues, especially in today's changing business world.

The author conducted this research by surveying employees at organizations going through major change. The respondents were selected randomly from employee lists at each organization. The sample size was 315. The data was collected through inter-office mail at each location and sent to the author, who tabulated it using the Microsoft Access computer program. The results were tabulated by overall results, gender, …

Establishment Of Public Relations Programs In New Jersey Public Schools, Liberty Delgado Harshaw

Theses and Dissertations

The purpose of the study was to determine effectiveness of public relations methods through use in a centralized, decentralized or coordinated plan. Survey research of public schools in New Jersey studied the following areas:

1. Superintendent training in public relations
2. Establishment of policies
3. Type of programs - centralized, decentralized, or coordinated - and reasons why used
4. Methods of communication used
5. Success of public relations program
6. Feedback methods used to evaluate effectiveness of programs
7. If no PR program existed, reasons why and intentions for implementation of future programs.

The survey was mailed to the superintendents of 594 operating public school districts in …

A Context Analysis Of Same-Company Advertisements In Gay And Lesbian Publications Compared With Mainstream Publications, Sharon Ann Follmer Miken

Theses and Dissertations

In a content analysis, this study reviewed and analyzed advertising placed by national corporations in lesbian and gay magazines. The presumption was that the homosexual population is a viable niche that is being targeted by corporations with a segmented marketing approach. The purpose was to determine if these companies changed the content of these ads in any way to address the needs of the gay consumer.

The two most prominent national magazines that serve the lesbian and gay population in the United States are The Advocate and Out. From these two magazines was drawn a universe of national corporations that …

How Are Hospitals Disseminating Their Patient Confidentiality Policies To Their Employees?, Sally Sapega

Theses and Dissertations

Depending on a patient's illness, as many as 100 health professionals and administrative personnel may have access to the hospital record, all with a legitimate reason. Many people are understandably concerned about confidentiality because of the range of information in medical records that is often necessary to ensure an accurate diagnosis and successful treatment -- including very personal information about a person's physical, mental, and sometimes even emotional well-being. This thesis examined how 20 Delaware Valley hospitals communicate their patient confidentiality policies to their employees. The survey specifically asked the channels through which their confidentiality policies are communicated (i.e. training …

A Content Analysis Of New Jersey Law Firms' World Wide Web Site Home Pages, Karen Kaufman

Theses and Dissertations

The purpose of this study was to analyze the content of New Jersey law firm home pages on their World Wide Web sites in order to compare and contrast selected variables.

Previous studies and information on legal Web site presence on the World Wide Web was researched.

Fifteen Web sites were studied to compile an initial list of variables. The variables were adjusted based on research of the law firms and browsers' opinions. Twenty-nine variables were selected.

Major Web sites researched were the National Law Journal, the Indiana University School of Law, and the American Bar Association. None led to …

A Study Of The Correlation Between Internal Communication Programs And Employee Morale, Gary L. Brown

Theses and Dissertations

This study analyzed the relationship between internal communication programs and employee morale. Fifty-three communication professionals were contacted to determine:

• whether their company had an internal communication policy
• whether supervisory staff were trained to communicate effectively
• whether supervisory staff were held accountable for communicating with their subordinates
• the perceived benefits to internal communication programs.

Telephone interviews and mailed surveys yielded the following major conclusions:

• Ninety-five percent of the respondents felt there is a direct correlation between internal communication and employee morale.
• Five percent of the respondents felt there is an indirect correlation between internal communication and employee morale.
• Seventy-seven percent of …

Comparing The Effectiveness Of Video New Releases And Written News Releases, Art Keegan

Theses and Dissertations

The purpose of this study was to determine if Video News Releases (VNRs) are more effective than written news releases in offering reportable news to television newsroom decision-makers. To answer this question, 45 television newsroom decision-makers from 13 states and the District of Columbia were surveyed. The survey was conducted over the telephone and presented nine questions to decision-makers regarding their usage and storage of VNRs and written news releases. Decision-makers were identified as television news personnel knowledgeable in the usage rate and storage length of VNRs and written news releases.

The study analyzed the responses of all the newsroom …

The Public Relation Firm's Perception Of The Internet's Effect On Its Growth And Profits, Tina Blasberg

Theses and Dissertations

The purpose of the study was to learn if the public relations firm believed that using the Internet had a recognizable effect on its growth and profits. The study attempted to show that if the public relations firm saw that its net profits increased, client base grew, and, as a result, employees' paychecks increased, then it perceived that using the Internet had a positive effect on its growth and profits.

The sample originally selected consisted of 317 United States public relations firms, a sample which consisted of small and large firms ranging from 10 employees up to 100 employees. A …

A Fund Raiser's Guide For Gaining Access To Corporate Givers, Patricia L. Pfleger

Theses and Dissertations

This project identified, through both primary and secondary research, techniques for local United Way organizations to effectively gain access to key executives at mid-size corporations. The secondary research found that the trend in corporate giving is to demand much more recognition for philanthropy. Many corporations are combining charitable donations with their marketing efforts to target present or future customers.

Primary research was conducted using mail questionnaires, which were sent to fund raisers and corporate givers, listing possible techniques for making contact with corporate givers. A list of recommended techniques for fund raisers to use was then compiled.

Recommendations for fund …

President Mrs. Kimball: A Rhetoric Of Words And Works, Janelle M. Higbee

Theses and Dissertations

Scholars of rhetoric and speech communications have suggested that the study of a women's rhetoric should focus on the "distinctly female modes of leadership" that may be found among women in "out-groups" that challenge established political authority. Such leaders must be especially inventive to be effective, and are thus likely to be talented rhetoricians. In looking for such leaders, the religious and political rhetoric of early Latter-day Saint women provides a noteworthy, unique study. Nineteenth-century Mormon women not only battled discriminatory political norms—arguing fervently for both universal woman's suffrage and for the freedom to practice polygamy—they did so from their …