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Social and Behavioral Sciences Commons

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Communication

Communication Faculty Publications

Leader-member exchange

Publication Year

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Full-Text Articles in Social and Behavioral Sciences

Conversation At Work: The Effects Of Leader-Member Conversational Quality, Guowei Jian, Francis Dalisay Jan 2015

Conversation At Work: The Effects Of Leader-Member Conversational Quality, Guowei Jian, Francis Dalisay

Communication Faculty Publications

Although research has made significant gains in understanding the constitutive nature of conversation in the process of organizing, its predictive effects on organizational outcomes are still uncertain. To contribute in this direction, based on social exchange theory and leader-member exchange (LMX) research, this study examined the predictive effects of leader-member conversational quality (LMCQ) on employee organizational commitment (OC), and the potential interaction effects of LMCQ with LMX quality. Using data from an online survey, this study found that above and beyond communication frequency and other control variables, LMCQ is significantly associated with employee OC. More interestingly, the effects of LMCQ …


Revisiting The Association Of Lmx Quality With Percieved Role Stressors: Evidence For Inverted-U Relationships Among Immigrant Europeans, Guowei Jian Jan 2012

Revisiting The Association Of Lmx Quality With Percieved Role Stressors: Evidence For Inverted-U Relationships Among Immigrant Europeans, Guowei Jian

Communication Faculty Publications

Although earlier research on leader-member exchange (LMX) theory supported a negative linear relationship between LMX quality and role stressors, recent studies suggest that a more complex, nonlinear relationship may exist between LMX quality and variables traditionally associated with it. Based on communication research of LMX and social exchange theory, the aim of this article is to revisit the relationship between LMX quality and role stressors by reconceptualizing their associations and testing the hypotheses of an inverted U relationship. A survey study among immigrant employees revealed differential effects of LMX quality on role stressors. In particular, with role conflict and role …