Social and Behavioral Sciences Commons^™

Agreement And Group Attraction In Face-To-Face And Computer-Mediated Group Discussions, Krishnamurti Murniadi

Masters Theses & Specialist Projects

Topics within small-group communication have been explored in many contexts, such as work group, organizational meeting, or online network. This area of discipline is considered crucial because this type of communication assimilates interpersonal relations within a social setting. Two elements that largely affect small-group communication dynamics are anonymity and social identity. This research invokes previous research in anonymity and social identity within small-group communication pertaining to the level of agreement and the level of group attraction through a series of experiments.

Anonymity in small-group communication context is defined as a condition where the group members are not identifiable. To create …

Family Communication Patterns: Can They Impact Leadership Styles?, Suthida Prasitthipab

Masters Theses & Specialist Projects

A plethora of studies has worked on family communication and leadership separately. Little research has combined these two components although they both relate to personality characteristics and communication styles. Therefore, this thesis investigated correlations between leadership styles and family communication patterns during childhood. Two hypotheses were proposed representing the relationship between conformity orientation and task leadership, and between conversation orientation and relation leadership.

Faculty, non-academic staff, and students in leadership positions from Western Kentucky University were samples of this study. They completed a questionnaire voluntarily. Family communication pattern scale and Leadership Behavior Descriptive Questionnaire were used in the survey. Pearson …

Burning Down The House: Emotional Labor, Burnout And Real Estate Sales Professionals, Laura Cooley Rawlins

Masters Theses & Specialist Projects

The purpose of this study was to investigate the influence of emotional labor on instances of burnout by specifically focusing on real estate sales professionals. The Bureau of Labor Statistics (2008) cites the purchase or sale of a home as one of the most substantial and complicated financial events most people ever experience, thereby magnifying the challenges of work and communication in the real estate sales profession and providing a rich framework for understanding the concepts of emotional labor and burnout. A three part questionnaire focused on emotional labor and burnout was distributed to 450 real estate sales professionals in …