Social and Behavioral Sciences Commons^™

Characteristics Of Effective Communication About Mental Health In An African American Urban Community: A Qualitative Analysis, Jeannette Porter

Theses and Dissertations

Research has shown African Americans experience mental health issues at the same rate as the general population but seek treatment at only one-third that rate. Eleven African American low-income urban community leaders with basic training in mental health issues were interviewed about their perceptions of African American patterns of communication on mental health issues. Findings included a general consensus that the topic is generally not discussed, although passing references to a party’s perceived mental illness may be made using humor. When such discussion does take place, it happens only in a “safe space” with a trusted dialogue partner. Non-verbal cues …

Visualization, Viewer And Emotion: An Empirical Study Of Cognition And Affective Responses To Infographics Used For Crisis Communication, Sean M. Stewart

Theses and Dissertations

A 3 (crisis response strategy) x 3 (medium) factorial design experiment was conducted to determine if information graphics conveyed through online news sources may be more beneficial for organizational reputations during some crisis situations than the use of news videos and text-based news stories. Variables examined include cognitive and affective appraisal, third-person effect, behavioral response and crisis response strategy.

Recent research in organizational crisis communications has pointed to the fact that more information is needed regarding how individuals react cognitively and affectively to crisis communications. Current crisis communications literature is also sparse concerning the behavioral aspects of crisis message reception …