Social and Behavioral Sciences Commons^™

Intercultural Perspectives On Managing Organizational Change In Response To Government Policy Reform: A Case Study On The Leadership Of New Oriental Education, Yihe Yang

Dissertations

In 2021, a policy aimed at addressing educational inequality triggered a significant upheaval in the private tutoring sector of China by fundamentally transforming prevailing business models and financial viability within the industry. New Oriental Education & Technology Group Inc. (New Oriental Education), one of the preeminent private tutoring enterprises in China, attracted considerable attention for its subsequent organizational change. This study explored the leadership dynamics and organizational change efforts implemented by New Oriental after the policy enactment.

The theoretical framework synthesized organizational change theory, organizational culture, and transformative leadership approaches from both Western and Chinese perspectives. It elucidated effective practices …

Examining Systemic And Dispositional Factors Impacting Historically Disenfranchised Schools Across North Carolina, Raketa Ouedraogo-Thomas

Dissertations

This mixed method sequential explanatory study provided analysis of North Carolina (NC) school leaders’ dispositions in eliminating opportunity gaps, outlined in NC’s strategic plan. The study’s quantitative phase used descriptive and correlation analysis of eight Likert subscales around four tenets of transformative leadership (Shields, 2011) and aspects of critical race theory (Bell, 1992; Ladson-Billings, 1998; Ladson-Billings & Tate, 2006) to understand systemic inequities and leadership attitudes.

The qualitative phase comprised three analyses of education leadership dispositions and systemic factors in NC schools. The first analysis of State Board of Education meeting minutes from 2018–2023 quantified and analyzed utterances of racism …

Advocacy On Facebook: A Content Analysis Of How Small Los Angeles- Based Npos Use Social Media To Engage Audiences, Wen Chen Denq

Dissertations

This dissertation examined the Facebook activities of seven small nonprofits in Los Angeles to understand their social media use and audience responses. Prior research has distinguished three broader engagement strategies used by Nonprofit Organizations (NPOs), including information provision (awareness-raising), action-related messaging (mobilizing), and community-building efforts (organizing). These strategies can play essential roles in drawing in audiences, but also in moving individual supporters toward greater levels of engagement by increasing donations or becoming more engaged champions for the cause. A qualitative and quantitative analysis of organizational Facebook messages and audience responses was conducted over 3 months. The NPOs included in this …

Racism Without Race: The Racialization Of Middle Eastern And North African Students At U.S. Colleges, Hannah Mesouani

Dissertations

Although a growing body of literature covers the experiences of international students at U.S. colleges, the stories of those who do not fit into the U.S. racial schema remain untold. This study examined how Middle Eastern and North African (MENA) students understood their racial identities given the United States’ tense history with Islam and the MENA world. Using foundational texts on critical race theory, current scholarship on Arab Americans and foreign-born students, and facets of the Ethnic Identity Scale (EIS), this study examined the experiences of MENA students who study amid a national backdrop of xenophobia and racialized Islamophobia. This …

Being Multicultural In The Workplace, Fiorella Morales

Dissertations

As the workforce becomes increasingly diverse and organizations elevate their efforts to address issues of diversity, equity, and inclusion (DEI), it is critical to engage in a deeper investigation of the experiences of multicultural individuals at work. In this qualitative study, nine multicultural individuals were interviewed using a sociological lens to gain their perspective on the relationship between their identity and their work experiences. The primary research questions that guided this study were: (a) how do multicultural individuals influence the workplace? In turn, (b) how do their workplace experiences affect their identity and sense of self? Data was coded and …

Examining The Cross-Cultural Competence Of United States Christian Missionaries Engaged In Developing Indigenous Leaders: A Mixed Methods Study, Craig W. Goodman

Dissertations

For the past two millennia, missionaries have crossed from one culture to another to bring the Christian message to all cultures of the world. Questions about the effectiveness of these mission efforts have been asked and researched by many; however, one key question remains unanswered: what personal attributes help a person to be more competent at crossing cultures as they interact with people from other cultures? Although cross-cultural competence has been studied in a variety of fields over the past 50 years, the models and assessments used have never been applied to Christian missionaries.

To address this deficiency, this parallel …

Using Visual Storytelling To Design Solutions-Based Approaches To Homelessness, Peggy Peattie

Dissertations

Despite millions of dollars spent over several decades on assistance programs, the nation’s homeless population has increased for the last four years in a row. The number of people reporting as homeless for the first time doubled in San Diego between June 2019 and June 2020. Trying to impose a one-size-fits-all model of care on a population comprised of unique individuals has resulted in many homeless opting for the street rather than subjugating themselves to rules they feel do not treat them with respect and dignity. Yet, the perspectives of homeless individuals are excluded from decision-making dialogue around policies and …

Discursive Leadership: Exploring The "Black Box" Challenge In Transcultural Leadership Studies, Christopher Patrick Brown

Dissertations

The increasingly globalized U.S. workforce includes significant numbers of adult immigrants integrating into the North American professional sphere. As such, it is important to have concrete ways to study and interpret different cultures’ thinking about teamwork, and their models of enacting shared leadership and communication in a multicultural context. Since 2006, hundreds of millions in federal grant funding has been invested in university-based language and culture programs focused on training government personnel and heritage populations in the languages and cultures of the Middle East and Central and Southeast Asia. Little is known about the performative strengths and challenges of the …

Seeking Mirrors: Representation And Identity At Asian Pacific Islander Film Festivals, Yang Jiang

Dissertations

Media representation plays an important role in shaping how we perceive ourselves. For ethnic and racial minorities, studies have confirmed that exposure to stereotypical and negative representations can harm the development of ethnic and racial identity. Currently, however, there is little understanding of how representation can support the development of ethnic and racial identity. Essentially, what might visibility, rather than invisibility, in media representation look like, and what is the relationship between visibility and ethnic and racial identity?

This dissertation sought to address these questions by looking at the experience of Asian Pacific Islander (API) attendees at API film festivals. …

A Grounded Theory Approach To Healthy Work Environment: Its Impact On Nurses, Patient Safety, And Significance In Healthcare Settings, Nicole Sevilla-Zeigen

Dissertations

A healthy working environment has been an area of interest for occupation health providers. There is anticipation that a safe working environment improves patient safety, which is associated with reduction in clinical nurse errors. Issues with medication errors and poor working environment pose a greater risk to patient safety. The aim of this qualitative study was to provide a broad understanding on nurses’ perceptions on the processes that influence a healthy working environment and the impacts of a healthy working environment on patient safety. An interpretive grounded theory methodology was used in this study to evaluate nurses’ perceptions in acute …