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Social and Behavioral Sciences Commons

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Communication

Cleveland State University

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Full-Text Articles in Social and Behavioral Sciences

Probing The Communication World Of Social Media Influencers And Their Avid Followers: A Two-Paper Panel, Filippa Frogner, Aurora Harris, Julia Lastic, Sophia Farrar, Stephanie Williamson, Richard M. Perloff Oct 2023

Probing The Communication World Of Social Media Influencers And Their Avid Followers: A Two-Paper Panel, Filippa Frogner, Aurora Harris, Julia Lastic, Sophia Farrar, Stephanie Williamson, Richard M. Perloff

Student Scholarship

Paper presented to the Ohio Communication Association, October 2023


Probing The Communication World Of Social Media Influencers And Their Avid Followers: A Two-Paper Panel, Filippa Frogner, Aurora Harris, Julia Lastic, Sophia Farrar, Stephanie Williamson, Richard M. Perloff Oct 2023

Probing The Communication World Of Social Media Influencers And Their Avid Followers: A Two-Paper Panel, Filippa Frogner, Aurora Harris, Julia Lastic, Sophia Farrar, Stephanie Williamson, Richard M. Perloff

Michael Schwartz Library Student Works

Paper presented to the Ohio Communication Association, October 2023


Social Media Influencers: Who They Are And How They Influence, Samra Karamustafic, Taylor Stockmaster, Skye Palladina, Aurora Harris, Richard M. Perloff Aug 2020

Social Media Influencers: Who They Are And How They Influence, Samra Karamustafic, Taylor Stockmaster, Skye Palladina, Aurora Harris, Richard M. Perloff

Student Scholarship

This paper extends research on persuasion and social media communication by reporting the results of a content analysis of 10 leading social media influencers, an untapped empirical issue in the field. Findings, offering insights into the particular communicator attributes influencers emphasize, were based on coding 121 videos of female beauty and lifestyle influencers. Influencers deploy a variety of communication strategies to engage followers, harnessing everyday behaviors, using colloquial terms, expressing emotions, showing vulnerabilities (in socially skilled ways), and strategically promoting products. Interestingly, when influencers mentioned the coronavirus, they did so as to emphasize its relevance to their personal life, rather …


The Dueling Influences On Stigma Toward Mental Illness: Effects Of Interpersonal Familiarity And Stigmatizing Mediated Portrayals Of Mental Illness On Attitudes, Bridget Rubenking, Cheryl C. Bracken Oct 2015

The Dueling Influences On Stigma Toward Mental Illness: Effects Of Interpersonal Familiarity And Stigmatizing Mediated Portrayals Of Mental Illness On Attitudes, Bridget Rubenking, Cheryl C. Bracken

Communication Faculty Publications

Popular media is both a common source for information about mental illness and notorious for its disproportionately negative and violent portrayals of those with mental illness. This research undertook an experiment (N = 92) to explore the competing influences of mass communication messages and interpersonal familiarity/ experience with people with mental illness on stigmatizing attitudes toward the mentally ill. Results demonstrate that exposure to negative, violent mediated portrayals of the mentally ill increase stigmatizing attitudes toward the mentally ill, while exposure to positive, sympathetic portrayals of the mentally ill relates to less stigmatizing attitudes toward the mentally ill. Greater interpersonal …


Talk Matters At Work: The Effects Of Leader Member Conversational Quality And Communication Frequency On Work Role Stressors, Guowei Jian, Francis Dalisay Jul 2015

Talk Matters At Work: The Effects Of Leader Member Conversational Quality And Communication Frequency On Work Role Stressors, Guowei Jian, Francis Dalisay

Communication Faculty Publications

Although it is clear that leadership plays a significant role in followers’ psychological health, the specific mechanisms by which leadership effects may take place await further theorizing and investigation. We argue that communication practices may constitute such specific mechanisms. Therefore, the purpose of this study is to examine how leader-member conversational quality (LMCQ) and communication frequency are associated with members’ perception of work role stressors. Through an online survey, the study found that LMCQ has a significant predictive effect on work role ambiguity and role overload. However, LMCQ interacts with communication frequency in their effects on role conflict. These findings …


“What I Love About Technology”: Older Adults And Mobile Communication Technologies, Cheryl C. Bracken, Hocheol Yang, Gary Pettey May 2015

“What I Love About Technology”: Older Adults And Mobile Communication Technologies, Cheryl C. Bracken, Hocheol Yang, Gary Pettey

Communication Faculty Publications

In a series of in-depth interviews, ten older adults described their use and experience with mobile technologies (e.g., E-readers and tablets). The results reveal that while older adults may not be leaders in new technology adoption, they do utilize mobile technology when they find it useful. The participants expressed both satisfaction and some frustration with their mobile devices. Participants suggested that the devices allowed them to partake in behaviors they might not be able to otherwise enjoy for a variety of physical and social reasons.


Conversation At Work: The Effects Of Leader-Member Conversational Quality, Guowei Jian, Francis Dalisay Jan 2015

Conversation At Work: The Effects Of Leader-Member Conversational Quality, Guowei Jian, Francis Dalisay

Communication Faculty Publications

Although research has made significant gains in understanding the constitutive nature of conversation in the process of organizing, its predictive effects on organizational outcomes are still uncertain. To contribute in this direction, based on social exchange theory and leader-member exchange (LMX) research, this study examined the predictive effects of leader-member conversational quality (LMCQ) on employee organizational commitment (OC), and the potential interaction effects of LMCQ with LMX quality. Using data from an online survey, this study found that above and beyond communication frequency and other control variables, LMCQ is significantly associated with employee OC. More interestingly, the effects of LMCQ …


Revisiting The Use Of Secondary Task Reaction Time Measures In Telepresence Research: Exploring The Role Of Immersion And Attention, Cheryl C. Bracken, Gary Pettey, Mu Wu Nov 2014

Revisiting The Use Of Secondary Task Reaction Time Measures In Telepresence Research: Exploring The Role Of Immersion And Attention, Cheryl C. Bracken, Gary Pettey, Mu Wu

Communication Faculty Publications

In this experimental study, we use secondary task reaction time (STRT) to measure Attention to a media presentation and compare STRT to traditional self-report measures of Telepresence (immersion, social reality, spatial presence, and transportation) and enjoyment. Further, we compare the STRT measure with the composite items of Telepresence–Immersion. The results indicate that STRT may be useful for measuring some sub-dimensions of Telepresence. Implications are discussed.


Investigating The Impact Of Television Advertisement Image Quality On Telepresence, Attitude Towards Brands And Purchase Intentions, Cheryl C. Bracken Jun 2014

Investigating The Impact Of Television Advertisement Image Quality On Telepresence, Attitude Towards Brands And Purchase Intentions, Cheryl C. Bracken

Communication Faculty Publications

In an experiment manipulating the image quality of television ads, 127 participants watched television commercials in either high or low image quality. The participants rated each ad for their attitude towards the ad and purchase intentions. Additionally, sensations of telepresence and transportation were assessed. The participants who viewed the ads in higher image quality reported more positive attitudes towards the brands, and higher levels of telepresence. The implications are discussed.


Leader–Member Conversational Quality Scale Development And Validation Through Three Studies, Guowei Jian, Xiaowei Shi, Francis Dalisay May 2014

Leader–Member Conversational Quality Scale Development And Validation Through Three Studies, Guowei Jian, Xiaowei Shi, Francis Dalisay

Communication Faculty Publications

The continuing development of leadership research calls for measurement instruments that can tap into the communication process between leaders and members. The purpose of this present research is to develop and validate a Leader–Member Conversational Quality (LMCQ) scale—an instrument that measures the quality of conversations between leaders and members in the workplace. A series of three studies were conducted. Study I involved item generation and content validity assessment. Study II undertook the task of scale construction and reliability assessment. Study III tested the convergent, discriminant, and criterion-related validity of the scale. These studies resulted in a nine-item instrument with sufficient …


Lateralización De /ɾ/ Implosiva: La Conciencia Fonológica Y Sus Manifestaciones En El Español Puertorriqueño Oral Y Escrito (Lateralization Of Syllable Final /ɾ/: Phonological Consciousness And Its Manifestations In Oral And Written Puerto Rican Spanish), Antonio Medina-Rivera Jan 2014

Lateralización De /ɾ/ Implosiva: La Conciencia Fonológica Y Sus Manifestaciones En El Español Puertorriqueño Oral Y Escrito (Lateralization Of Syllable Final /ɾ/: Phonological Consciousness And Its Manifestations In Oral And Written Puerto Rican Spanish), Antonio Medina-Rivera

World Languages, Literatures, and Cultures Faculty Publications

This study examines the process of lateralization of syllable final / r / in Puerto Rican Spanish. In addition to analyzing the process in oral speech, this study takes into consideration written registers as well. The results show that the process of lateralization goes beyond oral registers among Puerto Rican Spanish. However, the manifestation of the lateral variant does not only occur as a result of neutralization or confusion between 'r' and 'I.' There seems to be a ludic function and evident intentionality in the use of lateral variant, that in some ways shows a mark of identity among Puerto …


Conceptualizing Communication Capital For A Changing Environment, Leo Wayne Jeffres, Guowei Jian, Sukki Yoon Nov 2013

Conceptualizing Communication Capital For A Changing Environment, Leo Wayne Jeffres, Guowei Jian, Sukki Yoon

Communication Faculty Publications

With rapidly evolving technologies, boundaries between traditional modes of communication have blurred, creating an environment that scholars still describe from viewpoints as researchers in interpersonal, organizational or mass communication. This manuscript looks at the social capital literature and argues for conceptualizing “communication capital” to help understand the impact of communication phenomena in a changing environment. The literature has treated interpersonal communication variables as components of social capital and mass communication variables as factors affecting social capital, but scholars long ago recognized their reinforcing nature, leading us to develop a concept of communication capital merging symbolic activity across domains in its …


Understanding The Wired Workplace: The Effects Of Job Characteristics On Employees' Personal Online Communication At Work, Guowei Jian Jan 2013

Understanding The Wired Workplace: The Effects Of Job Characteristics On Employees' Personal Online Communication At Work, Guowei Jian

Communication Faculty Publications

As organizations increasingly embrace Internet technologies in daily work activities, an unintended consequence is the growing personal Internet use by employees. This study examines the association between job characteristics and a particular form of personal Internet use at work, personal online communication (POC). The study analyzes data of the 2008 Networked Workers Survey sponsored by the Pew Internet & American Life Project. The results demonstrate that job characteristics explain a large, significant portion of the variance of POC at work. The findings suggest that for jobs with high knowledge intensity, managing POC could be approached from a work–life balance perspective. …


Does Culture Matter? The Effects Of Acculturation On Workplace Relationships, Guowei Jian May 2012

Does Culture Matter? The Effects Of Acculturation On Workplace Relationships, Guowei Jian

Communication Faculty Publications

In spite of immigrants’ growing role in the workforce of the United States and other developed countries, organizational communication research about the experience of immigrant employees in the host culture is still very limited. Drawing on the bidimensional acculturation theory, the purpose of this study was to investigate the association of acculturation of immigrant employees with three types of workplace relationships: leader–member exchange (LMX), coworker, and mentoring relationship. Based on a survey of immigrant employees in a U.S. Midwestern city, the study reveals that the two dimensions of acculturation, adjustment to one’s host culture and retention of one’s original culture, …


Revisiting The Association Of Lmx Quality With Percieved Role Stressors: Evidence For Inverted-U Relationships Among Immigrant Europeans, Guowei Jian Jan 2012

Revisiting The Association Of Lmx Quality With Percieved Role Stressors: Evidence For Inverted-U Relationships Among Immigrant Europeans, Guowei Jian

Communication Faculty Publications

Although earlier research on leader-member exchange (LMX) theory supported a negative linear relationship between LMX quality and role stressors, recent studies suggest that a more complex, nonlinear relationship may exist between LMX quality and variables traditionally associated with it. Based on communication research of LMX and social exchange theory, the aim of this article is to revisit the relationship between LMX quality and role stressors by reconceptualizing their associations and testing the hypotheses of an inverted U relationship. A survey study among immigrant employees revealed differential effects of LMX quality on role stressors. In particular, with role conflict and role …


Structural Pluralism And The Community Context: How And When Does The Environment Matter?, Leo Wayne Jeffres, Edward Horowitz, Cheryl Campanella Bracken, Guowei Jian, Kimberly Neuendorf, Sukki Yoon Nov 2011

Structural Pluralism And The Community Context: How And When Does The Environment Matter?, Leo Wayne Jeffres, Edward Horowitz, Cheryl Campanella Bracken, Guowei Jian, Kimberly Neuendorf, Sukki Yoon

Communication Faculty Publications

Several long-standing theories intersect in discussing the impact of community characteristics and of the mass media. The structural pluralism model popularized by Tichenor and his colleagues says that social structure influences how mass media operate in communities because they respond to how power is distributed in the social system, whereas the linear model says that the increasing size of a community's population leads to more social differentiation and diversity and corresponding increases in subcultures with their own beliefs, customs, and behaviors. Recently, there has been a concern about how changes in society have led to a decline in organizational activity …


Viewing The Public Sphere With Influentials And Citizens, Leo Wayne Jeffres, Guowei Jian, Jae-Won Lee, C. Ellen Connally, Josie El Seikali Oct 2011

Viewing The Public Sphere With Influentials And Citizens, Leo Wayne Jeffres, Guowei Jian, Jae-Won Lee, C. Ellen Connally, Josie El Seikali

Communication Faculty Publications

The currently popular emphasis on democratic discussion in the “public sphere” often is critically viewed by observers commenting on issues of participation, empowerment, and efficacy without input from influentials, whose voices often are the content of public debates. Habermas was critical of the quality of democratic discourse, arguing for an “ideal speech situation” where participants are free to question all proposals; introduce proposals; and express their attitudes, wishes, and needs. This article examines perceptions of the climate of communication in the public sphere by influentials and the general public of a major urban area.


Formative Research Regarding Kidney Disease Health Information In A Latino American Sample: Associations Among Threat, Efficacy, Frame, And Behavioral Intent, Katheryn C. Maguire, Jay Gardner, Pradeep Sopory, Guowei Jian, Marcia Roach, Joe Amschlinger, Marcia Moreno, Garey Pettey, Gianfranco Piccone Jun 2010

Formative Research Regarding Kidney Disease Health Information In A Latino American Sample: Associations Among Threat, Efficacy, Frame, And Behavioral Intent, Katheryn C. Maguire, Jay Gardner, Pradeep Sopory, Guowei Jian, Marcia Roach, Joe Amschlinger, Marcia Moreno, Garey Pettey, Gianfranco Piccone

Communication Faculty Publications

Using prospect theory and the extended parallel process model, this study examined the effect of gain/loss message framing on perceptions of severity, susceptibility, response efficacy, and self efficacy (derived from the extended parallel process model), as well as perception of message effectiveness and behavioral intention in a community based Latino American sample. Results indicated no significant differences between a gain- and loss-frame for any of the outcome variables. In addition, message effectiveness, susceptibility, and response efficacy were the best predictors of intention to engage in early testing behavior.


Moving From Theorizing To Application: Predicting Audience Enjoyment Of Tv Formats, Leo W. Jeffres, Cheryl C. Bracken, David Atkin, Kimberly A. Neuendorf Mar 2010

Moving From Theorizing To Application: Predicting Audience Enjoyment Of Tv Formats, Leo W. Jeffres, Cheryl C. Bracken, David Atkin, Kimberly A. Neuendorf

Communication Faculty Publications

No abstract provided.


Telepresence, Soundscapes And Technological Expectation: Putting The Observer Into The Equation, Gary Pettey, Cheryl C. Bracken, Bridget Rubenking, Michael Buncher Mar 2010

Telepresence, Soundscapes And Technological Expectation: Putting The Observer Into The Equation, Gary Pettey, Cheryl C. Bracken, Bridget Rubenking, Michael Buncher

Communication Faculty Publications

In an experiment exploring the impact of sound on sensations of telepresence, 126 participants watched a video clip using either headphones or speakers. The results illustrate that sound is an important factor in stimulating telepresence responses in audiences. Interactions between soundscape and screen size were also revealed. A traverse interaction between aural/visual congruency and soundscapes was evident. A second data set of 102 participants was collected to illuminate the effect of technological expectation that emerged in the first study. Expectations had been mentioned in other studies, and the data support the notion that people have an expectation of the technological …


The Impact Of Third Places On Community Quality Of Life, Leo Wayne Jeffres, Cheryl Campanella Bracken, Guowei Jian, Mary F. Casey Dec 2009

The Impact Of Third Places On Community Quality Of Life, Leo Wayne Jeffres, Cheryl Campanella Bracken, Guowei Jian, Mary F. Casey

Communication Faculty Publications

Older cities struggling with issues of survival focus on jobs and the economy, but competition requires all cities to pay attention to the quality of life that attracts residents. Creating such an inviting environment includes “third places” that foster community and communication among people outside of home and work, yet we have little empirical evidence that speaks to the subject, or their importance for a community’s quality of life. Here we report on a national U.S. survey that asked people to identify such places in their community, producing a wide variety of “third places” that ranged from the most popular …


The Impact Of Third Places On Community Quality Of Life, Leo W. Jeffres, Cheryl C. Bracken, Guowei Jian, Mary F. Casey Oct 2009

The Impact Of Third Places On Community Quality Of Life, Leo W. Jeffres, Cheryl C. Bracken, Guowei Jian, Mary F. Casey

Communication Faculty Publications

No abstract provided.


Parameter Estimation Validity And Relationship Robustness: A Comparison Of Telephone And Internet Survey Techniques, Cheryl C. Bracken, Leo W. Jeffres, Kimberly Neuendorf, David Atkin May 2009

Parameter Estimation Validity And Relationship Robustness: A Comparison Of Telephone And Internet Survey Techniques, Cheryl C. Bracken, Leo W. Jeffres, Kimberly Neuendorf, David Atkin

Communication Faculty Publications

With the expansion of telecommunication and online technologies for the purpose of survey administration, the issue of measurement validity has come to the fore. The proliferation of automated audio services and computer-based survey techniques has been matched by a corresponding denigration of the quality of traditional phone survey data, most notably as an outcome of falling response rates. This trend, combined with the introduction of screening technologies and answering machines, represents a barrier to the proper execution of survey research. Whereas the question was once, “can technology-assisted surveys achieve the same level of validity as traditional phone surveys?”, the question …


Identity And Technology: Organizational Control Of Knowledge-Intensive Work, Guowei Jian Oct 2008

Identity And Technology: Organizational Control Of Knowledge-Intensive Work, Guowei Jian

Communication Faculty Publications

Much has been written about the functioning of managerial ideologies in identity-based organizational control. However, less attention has been given to the role of information and communication technologies (ICTs) and identity defined by a technological discourse in regulating knowledge-intensive work. The purpose of this research is to examine the roles of identity and ICTs in the control of knowledge-intensive work. A case study of a technology service organization reveals that the construction and consumption of a technologist identity operate as organizational control, and that ICTs enable the functioning of a dialectic of technological control. This study also demonstrates the paradoxical …


The Influence Of Communication And Cosmopoliteness On Quality Of Life Perceptions, Leo W. Jeffres, Kimberly A. Neuendorf, Cheryl C. Bracken, David Atkin Apr 2008

The Influence Of Communication And Cosmopoliteness On Quality Of Life Perceptions, Leo W. Jeffres, Kimberly A. Neuendorf, Cheryl C. Bracken, David Atkin

Communication Faculty Publications

The Influence of Communication and Cosmopoliteness on Quality of Life Perceptions


Review Of Using Xml: A How-To-Do-It Manual And Cd-Rom For Librarians, Kiffany Francis Jan 2008

Review Of Using Xml: A How-To-Do-It Manual And Cd-Rom For Librarians, Kiffany Francis

Michael Schwartz Library Publications

Review of Using XML: A How-To-Do-It Manual and CD-ROM for Librarians


Unpacking Unintended Consequences In Planned Organizationalchanges: A Process Model, Guowei Jian Aug 2007

Unpacking Unintended Consequences In Planned Organizationalchanges: A Process Model, Guowei Jian

Communication Faculty Publications

The author develops a process model of the unintended consequences in planned organizational change that draws on the structuration, organizational change, and organizational tension literatures. The model depicts the communicative actions of both senior management and employees and reveals the dynamic through which unintended consequences unfold. The model extends theoretical understandings of planned organizational change and discusses how future research can build a dialectic and dialogic model of planned change focused on employee participation. The author illustrates the model with a case study of organizational change and its unintended consequences. The article concludes with insights on change management for practitioners …


“Omega Is A Four-Letter Word”: Toward A Tension-Centered Modelof Resistance To Information And Communication Technologies, Guowei Jian Jan 2007

“Omega Is A Four-Letter Word”: Toward A Tension-Centered Modelof Resistance To Information And Communication Technologies, Guowei Jian

Communication Faculty Publications

The adoption of enterprise-wide information and communication technologies (ICTs) has become a growing trend in a wide range of industries. Resistance has been identified as one of the most common reasons for unsuccessful implementations. Assuming technologies as fixed objects, many existing theories tend to reduce resistance to psychological mechanisms or structural misalignment. The purpose of this study is to retheorize resistance to ICTs by integrating a social constructionist perspective of technology and a framework of organizational tensions. By employing qualitative methods, a case study examined the adoption, implementation and use of an enterprise-wide software system in a technology service organization. …


Spanning The Boundaries Of Work: Workplace Participation, Political Efficacy, And Political Involvement, Guowei Jian, Leo Wayne Jeffres Jan 2007

Spanning The Boundaries Of Work: Workplace Participation, Political Efficacy, And Political Involvement, Guowei Jian, Leo Wayne Jeffres

Communication Faculty Publications

Based on the political spillover theory, this study examines the boundary-spanning aspect of workplace participation—the association between participation at work and in politics. A telephone survey was conducted using a regional probability sample. Results indicate that decision involvement at work is positively associated with political voting while work community participation is positively associated with involvement in local communities and political party and campaign activities. The study reveals that internal political efficacy mediates the relationship between job autonomy and political participation.


Voicing Complaints In The Public Arena, Leo Wayne Jeffres, Guowei Jian, David Atkin Jan 2007

Voicing Complaints In The Public Arena, Leo Wayne Jeffres, Guowei Jian, David Atkin

Communication Faculty Publications

This study draws on several literatures--the Tichenor et al. (1980) pluralism model stressing community constraints, the spiral of silence literature stressing the importance of the climate of communication, and the currently popular emphasis on democratic discussion in the "public sphere." In the Tichenor et al. (1980) model, media stress consensus and avoid conflict in more homogeneous communities. Here we extend the issue to question whether community characteristics affect perceptions of the climate of communication and one's comfort in voicing complaints in public. The results present some support for existing theory as well as some contradictions.