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Social and Behavioral Sciences Commons

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Full-Text Articles in Social and Behavioral Sciences

Culture Matters: Three Initiatives To Understand International Students’ Academic Needs And Expectations, Wendy C. Doucette Jan 2019

Culture Matters: Three Initiatives To Understand International Students’ Academic Needs And Expectations, Wendy C. Doucette

ETSU Faculty Works

This paper describes three initiatives to target our library's outreach efforts through better understanding the challenges faced by our international students. We first convened a research advisory focus group of international graduate students to hear first-hand the type of specific support students were seeking in their programs. The majority of our graduate students are African, a group severely underrepresented in library literature regarding instruction and services. Letting students speak in their own words and tell their own stories reveals not only their preconceptions about academic success in the United States but their experiential ability to identify the gaps which present …


Making Social Media More Social: A Literature Review Of Academic Libraries’ Engagement And Connections Through Social Media Platforms, Elia Trucks Jan 2019

Making Social Media More Social: A Literature Review Of Academic Libraries’ Engagement And Connections Through Social Media Platforms, Elia Trucks

University Libraries: Faculty Scholarship

This chapter explores how academic libraries have used social media for broadcasting information, responsive communication, and engagement. Many libraries focus on the marketing aspect of social media, since it is a successful method of promoting events, services, and resources. However, exclusively using social media as a marketing tool ignores the best part of social media: the connections it fosters between people. The online community is just an extension of the in-person community that the academic library serves. This chapter examines the state of the literature on libraries’ use of social media through the lens of increasing engagement and connections with …