Social and Behavioral Sciences Commons^™

Negotiating Refugee Empowerment(S) In Resettlement Organizations, Sarah Steimel

Department of Communication Studies: Faculty Publications

In-depth interviews with both organizational staff and refugee-clients in two American refugee resettlement organizations explore how empowerment is communicated to and understood by refugees being “empowered.” This study found that while organizational staff professed empowerment focused on self-sufficiency as self-determination, in practice their communication to clients defined self-sufficiency a priori in economic terms. Refugee-clients instead constructed empowerment(s) in economic, educational, personal, and family terms. These findings highlight the need for changes in US resettlement policy and for theoretical and practical understandings of refugee empowerment to recognize polysemic and conflicting empowerments in different life arenas and from different positionalities.

Negotiating Knowledges And Expertise In Refugee Resettlement Organizations, Sarah Steimel

Department of Communication Studies: Faculty Publications

Interviews with both refugees and organizational staff in two nonprofit refugee resettlement organizations in the United States reveal the ways in which knowledge(s) and expertise are crafted, threatened, and understood in refugee organizations. Refugee-participants described the need for knowledgeable communication, barriers to the communication of knowledge, and processes of negotiating whose expertise is involved. Organizational staff participants described the duty of communicating expert knowledge, the limits of knowledge as expertise, and alternative communications of expertise. These tensions surrounding “knowing” in refugee resettlement organizations highlights the need for a more complex theoretical understanding of the processes of knowing present in refugee …

Trailblazing Healthcare: Institutionalizing And Integrating Complementary Medicine, Barbara F. Sharf, Patricia Geist Martin, Kevin-Khristián Cosgriff-Hernández, Julia Moore

Department of Communication Studies: Faculty Publications

Objectives — This study examines three integrative health centers to understand their (1) historical development, organizational goals, and modalities, (2) the processes and challenges of integrating complementary and allopathic medicine, while encouraging staff collaboration, and (3) how each center becomes institutionalized within their community.

Methods — We focus on three organizational case studies that reflect varying forms of integrative health care practices in three U.S. cities. Participant-observation and in-depth interviews with center directors were analyzed qualitatively.

Results — Important patterns found within the three cases are (1) the critical role of visionary biomedical practitioners who bridge complementary and allopathic practices, …

Reconsidering Consultants’ Strategic Use Of The Business Case For Diversity, Jennifer Mease (Also Peeksmease)

Department of Communication Studies: Faculty Publications

The business case for diversity—the practice of connecting human differences to an organization’s bottom line—has been critiqued for its compromised treatment of human difference. Through a grounded in action discursive analysis of 19 interviews with diversity consultants, this research identifies three occupational demands that prompted consultants to use the business case: organizational access, motivation, and emotion work. The analysis also identifies strategies consultants used that met these demands without relying on the business case: connecting to mission statements, connecting to individual tasks, appealing to personal experience, sequencing, combining, balancing discourses of emotion and business, drawing on spiritual grounding, and using …

Creating And Responding To The Gen(D)Eralized Other: Women Miners’ Community-Constructed Identities, Kristen Lucas, Sarah J. Steimel

Department of Communication Studies: Faculty Publications

An analysis of interviews with mining families reveals that gender identity construction is a collaborative process that draws upon broader community discourses. Male miners and non-mining women created a generalized other for women as "unfit to mine" (i.e., women are physically too weak to mine, are easy prey, and are ladies who do not belong in the mines). Female miners responded with gendered discourses that distanced themselves from and linked themselves to the generalized other.

Trends In Organizational Communication Research: Sustaining The Discipline, Sustaining Ourselves, Kathleen J. Krone

Department of Communication Studies: Faculty Publications

This paper began as a keynote address delivered at the 16th annual Organizational Communication Mini-Conference hosted by Western Michigan University. In it, I identify topical trends in organizational communication research, noting ways in which these trends are flexible, enduring, diverse, and problem-centered. I go on to invite current doctoral students to join us in developing these trends further. Specifically, I discuss how we might engage research in ways that sustain the vitality of the discipline as well as our own personal vitality. I conclude by offering a list of key articles that could serve as starting points in the ongoing …