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Social and Behavioral Sciences Commons

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Collection Development and Management

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Sanjeet Mann

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Full-Text Articles in Social and Behavioral Sciences

Why Can't Students Get The Sources They Need? Results From A Real Availability Study, Sanjeet Mann May 2014

Why Can't Students Get The Sources They Need? Results From A Real Availability Study, Sanjeet Mann

Sanjeet Mann

This is the online, archived version of a presentation I gave at the 29th Annual NASIG Conference in Fort Worth, TX on May 2, 2014. Results have been corrected to reflect an updated understanding of availability. Availability studies estimate the proportion of items in a collection that library users can access. This traditional research method can help librarians find and fix the most significant access problems with electronic resources, and connect patrons with information through better collection development and acquisitions decisions. To date, all electronic resource availability studies have been "simulated" studies, in which a librarian tests access to a …


How Much Do Availability Studies Increase Full Text Success?, Sanjeet Mann Mar 2014

How Much Do Availability Studies Increase Full Text Success?, Sanjeet Mann

Sanjeet Mann

This is the online, archived version of a presentation given at SCELC Research Day, March 4, 2014, at Loyola Marymount University. Data have been updated to correct errors with initially reported availability rates. Availability studies, a systems analysis research method long used to improve access to print resources, have recently been applied to study the causes of electronic resource errors. However, to date no researchers have quantified the effectiveness of this method as a troubleshooting tool. This study compares the results of Mann's 2012 electronic resource availability study at the University of Redlands with a follow up study conducted one …


Measuring Electronic Resource Availability, Sanjeet Mann Mar 2013

Measuring Electronic Resource Availability, Sanjeet Mann

Sanjeet Mann

This is the online, archived version of my presentation given at SCELC Research Day on March 5, 2013 at Loyola Marymount University. The data have been updated to correct errors in the initially reported availability rate. Students and faculty face numerous barriers to accessing their academic library's subscribed electronic resources, ranging from confusing interfaces to misconfigured knowledge bases and missing metadata. These issues consume staff time, waste hard-earned subscription dollars, and erode staff and user confidence in the reliability of library systems. Recently, researchers have begun to use availability studies - a systems research method long used to evaluate library …


Correcting Accidentals: Using An Availability Study To Identify And Resolve The "Suspensions" Impeding Access To Electronic Resources, Sanjeet Mann Jun 2012

Correcting Accidentals: Using An Availability Study To Identify And Resolve The "Suspensions" Impeding Access To Electronic Resources, Sanjeet Mann

Sanjeet Mann

This is the online, archived version of a poster I presented at the 27th Annual NASIG Conference in Nashville, TN on June 9, 2012. Availability studies are a time-honored method of diagnosing problems with library systems and services that have recently been applied to electronic resources management. This poster reports the results of an availability study conducted on electronic resource access during the 2011-2012 academic year at the University of Redlands in Southern California. The author used reference desk statistics to identify typical research topics in ten disciplines spanning the humanities, social sciences, and sciences, and used the topics to …