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Business Administration, Management, and Operations

Responsibility of Leadership

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Various Handwritten Notes Regarding Peter Drucker, C. William Pollard Aug 2017

Various Handwritten Notes Regarding Peter Drucker, C. William Pollard

C. William Pollard Papers

These handwritten notes contain various thoughts and reflections concerning Peter Drucker's influence on Pollard.


The Tides Of Life (Chicago), C. William Pollard Dec 2014

The Tides Of Life (Chicago), C. William Pollard

C. William Pollard Papers

This speech was originally delivered at a Moody Business Network Luncheon, part of a series of such luncheons organized by The Moody Church in Chicago. In it Pollard posits that servant leadership -- while not always explicitly Christian -- is oftentimes the primary way one actualizes Christian values in the workplace.


To Lead Like Jesus - An Awesome Responsibility, C. William Pollard Oct 2014

To Lead Like Jesus - An Awesome Responsibility, C. William Pollard

C. William Pollard Papers

In this address at the Lead Like Jesus Summit (Four Seasons at Las Colinas - Dallas, TX), Pollard reflects on how he worked to apply the way of Jesus while leading a Fortune 500 company.


The Quest For The Entrepreneurial Spirit, C. William Pollard Oct 2014

The Quest For The Entrepreneurial Spirit, C. William Pollard

C. William Pollard Papers

Drawing from his years of experience leading The ServiceMaster Company, Pollard outlines for the Entrepreneurial Leader's Organization (ELO) Conference (Vancouver, B.C.) the main tenets of what he considers the entrepreneurial spirit.


Business As A Calling / Profit As A Virtue, C. William Pollard May 2014

Business As A Calling / Profit As A Virtue, C. William Pollard

C. William Pollard Papers

This speech was delivered at a Symposium on Corporations, Capitalism, and Christianity sponsored by The Center for Lifelong Learning at Windsor Park Retirement Community in Carol Stream, IL. In it Pollard considers the integration of business and faith, focusing primarily on how leaders must cultivate the humanity of their employees while simultaneously maximizing profit.


The Awesome Responsibility Of Leadership (Chicago), C. William Pollard Dec 2013

The Awesome Responsibility Of Leadership (Chicago), C. William Pollard

C. William Pollard Papers

In this address at the University of Chicago's Booth Graduate School of Business, Pollard reflects on the need for servant leadership among corporate managers. Such leadership, he contends, will be rooted in faith and oriented to the holistic development of those the organization employs.


Timeless Values In Turbulent Times (Bentonville, Ar), C. William Pollard Sep 2007

Timeless Values In Turbulent Times (Bentonville, Ar), C. William Pollard

C. William Pollard Papers

Delivered at Wal-Mart headquarters in Bentonville, AR, this speech focuses on the importance of cultivating values and developing character in corporate institutions. Pollard pays special attention to the role of leaders in the formation of businesses as moral communities.


Leadership In Turbulent Times (Indianapolis), C. William Pollard Jan 2007

Leadership In Turbulent Times (Indianapolis), C. William Pollard

C. William Pollard Papers

Whereas many Christians consider business a "necessary evil," in this address at the Christian Bookseller's Association Advance 2007 meeting (Indianapolis, IN) Pollard argues that profit can be virtuous, especially if corporate managers set the tone by considering themselves the servants of those they lead.





Leading With Timeless Values In Turbulent Times (Oak Brook, Il), C. William Pollard Dec 2006

Leading With Timeless Values In Turbulent Times (Oak Brook, Il), C. William Pollard

C. William Pollard Papers

In this speech at the Executives Breakfast Club of Oak Brook, IL, Pollard asks whether businesses can uphold "timeless values" in a pluralistic society. He goes on to contend that they can if only managers see themselves as being moral as well as corporate leaders.


Etched In Stone, Engraved On The Heart (Palos Heights, Il), C. William Pollard Oct 2006

Etched In Stone, Engraved On The Heart (Palos Heights, Il), C. William Pollard

C. William Pollard Papers

Speaking at a meeting of the Trinity Business Network, Pollard considers how contemporary business leaders might integrate faith and work while also serving their families and building businesses oriented to a "greater purpose."


Etched In Stone, Engraved On The Heart (Arlington, Tx), C. William Pollard Sep 2006

Etched In Stone, Engraved On The Heart (Arlington, Tx), C. William Pollard

C. William Pollard Papers

In this speech at the 2006 C12 Leader's Conference (Arlington, TX), Pollard considers how contemporary business leaders might integrate faith and work while also serving their families and building businesses oriented to a "greater purpose."


Leadership In Turbulent Times (Jackson, Tn), C. William Pollard Apr 2006

Leadership In Turbulent Times (Jackson, Tn), C. William Pollard

C. William Pollard Papers

Speaking at Union University (Jackson, TN), Pollard contends that the turbulent years in which we live require moral leadership oriented to cultivating purpose in people's lives.


Leadership In Turbulent Times (Seattle), C. William Pollard Apr 2006

Leadership In Turbulent Times (Seattle), C. William Pollard

C. William Pollard Papers

Speaking at Seattle Pacific University, Pollard contends that the turbulent years in which we live require moral leadership oriented to cultivating purpose in people's lives.


Leadership In Turbulent Times (Kansas City, Mo), C. William Pollard Nov 2005

Leadership In Turbulent Times (Kansas City, Mo), C. William Pollard

C. William Pollard Papers

Addressing the members of the Workplace Coalition of Kansas City, Pollard contends that the turbulent years in which we live require moral leadership oriented to cultivating purpose in people's lives.


Etched In Stone, Engraved On The Heart (Rogers, Ar - Short Version), C. William Pollard Sep 2005

Etched In Stone, Engraved On The Heart (Rogers, Ar - Short Version), C. William Pollard

C. William Pollard Papers

In this shorter version of a speech delivered at the Soderquist Center/Promise Keeper's 2005 CEO Summit on Purposeful Leadership, Pollard considers how contemporary business leaders might integrate faith and work while also serving their families and building businesses oriented to a "greater purpose."


Etched In Stone, Engraved On The Heart (Rogers, Ar - Long Version), C. William Pollard Jun 2005

Etched In Stone, Engraved On The Heart (Rogers, Ar - Long Version), C. William Pollard

C. William Pollard Papers

In this longer version of a speech delivered at the Soderquist Center/Promise Keeper's 2005 CEO Summit on Purposeful Leadership, Pollard considers how contemporary business leaders might integrate faith and work while also serving their families and building businesses oriented to a "greater purpose."


Responsible Leadership - The Ethic Of Right Behavior (Chicago), C. William Pollard Dec 2004

Responsible Leadership - The Ethic Of Right Behavior (Chicago), C. William Pollard

C. William Pollard Papers

In this speech at a 2004 Rotary One luncheon, Pollard calls on business leaders to run their organizations as moral communities oriented to the "development of human character."


Leadership (Memo), C. William Pollard Oct 2004

Leadership (Memo), C. William Pollard

C. William Pollard Papers

Pollard wrote this memo to Mike Volkemer shortly after the latter retired from his position as CEO of the Herman Miller Company. In it he advises Volkemer on to how to occupy the position of chairman while no longer being the organization's chief executive officer.


Leadership In Changing And Turbulent Times, C. William Pollard Nov 2001

Leadership In Changing And Turbulent Times, C. William Pollard

C. William Pollard Papers

In this speech at the Chairman & CEO Conference sponsored by The Governance Institute (Palm Beach, FL), Pollard reflects on how servant leadership can help corporations in achieving the goal the conference had chosen as its theme, namely "Moving Toward Excellence in Quality."


The Leader Who Serves (Colorado Springs, Co), C. William Pollard Sep 2001

The Leader Who Serves (Colorado Springs, Co), C. William Pollard

C. William Pollard Papers

Pollard delivered this speech at the 2001 meeting of the Christian Management Association, which was held at the Rocky Mountain Regional Christian Management Institute in Colorado Springs, CO. In it he outlines the primary characteristics of a servant leader.


The Best And Most Admired, C. William Pollard Nov 2000

The Best And Most Admired, C. William Pollard

C. William Pollard Papers

In these brief remarks at the 2000 Fortune Summit, Pollard considers how mission has been the organizing principle of the ServiceMaster Company. In addition, he offers insight into the servant leadership model the company employed under his management.


Mission As An Organizing Principle (Or A Leader's Ethical Responsibility For The People We Lead), C. William Pollard Oct 2000

Mission As An Organizing Principle (Or A Leader's Ethical Responsibility For The People We Lead), C. William Pollard

C. William Pollard Papers

Delivered at Soderquist Leadership Center's Leadership Expedition in Siloam Springs, AR, this speech outlines the responsibility institutional leaders have for those they serve.


The Soul Of The Firm (Harleysville, Pa), C. William Pollard Sep 1999

The Soul Of The Firm (Harleysville, Pa), C. William Pollard

C. William Pollard Papers

Addressing the Mennonite Homes Association, Pollard considers the role that a clear mission and committed leaders will play in a changing economic environment. In particular, he contends that corporate leaders are called to be first and foremost the servants of those they employ.


Leadership Message To Officers Re: Assuming Ceo Position, C. William Pollard Jun 1999

Leadership Message To Officers Re: Assuming Ceo Position, C. William Pollard

C. William Pollard Papers

In these brief remarks delivered in Memphis, Pollard speaks about assuming the position of CEO at the ServiceMaster Company for the second time.


Mission As An Organizing Principle, C. William Pollard Feb 1999

Mission As An Organizing Principle, C. William Pollard

C. William Pollard Papers

Speaking to both The Conference Board and the Peter F. Drucker Foundation for Nonprofit Management, Pollard addresses the topic of corporate mission, arguing that one can envision a meaningful relationship between work and the rest of life only when an organization's leaders are focused on serving employees.


Congressional Testimony - Education And Workforce Committee - House Of Representatives, C. William Pollard Jun 1998

Congressional Testimony - Education And Workforce Committee - House Of Representatives, C. William Pollard

C. William Pollard Papers

Testifying before the US House of Representative's Education and Workforce Committee, Pollard speaks of ServiceMaster's people-driven mission as well as of the primary issues facing the American worker at the close of the twentieth century.


Leading Into The Future, C. William Pollard Mar 1998

Leading Into The Future, C. William Pollard

C. William Pollard Papers

This brief speech served primarily as an introduction for Noel Tichy, the keynote speaker at a leadership forum hosted by the Economic Club in Chicago. In addition to this, Pollard takes the opportunity to note that successful business leadership is at its most basic level a "soul craft," one that prioritizes people over capital.




A Philosophy Of Life And Work, C. William Pollard Feb 1998

A Philosophy Of Life And Work, C. William Pollard

C. William Pollard Papers

This speech -- delivered at the Wharton School of Business's (University of Pennsylvania) 1998 Zweig Executive Dinner Series -- outlines the rapid socio-economic changes prevalent at the end of the 20th century. In light of these, Pollard asks whether the corporation can be oriented to both maximizing profit and forming the moral character of those it employs.


Built To Last - Leadership Principles That Are Timeless, C. William Pollard Feb 1998

Built To Last - Leadership Principles That Are Timeless, C. William Pollard

C. William Pollard Papers

In this address at the CMA Conference in Nashville, Pollard outlines the primary characteristics of a servant leader and argues that only people-focused institutions are "built to last."


The Soul Of The Firm (Santa Fe, Nm), C. William Pollard Nov 1997

The Soul Of The Firm (Santa Fe, Nm), C. William Pollard

C. William Pollard Papers

This speech was delivered at the 1997 fall seminar of the Evangelical Christian Publishing Association in Santa Fe, New Mexico. In it Pollard addresses what he calls the "confusion" and "insecurity" felt by many Americans at the turn of the century. To remedy this situation the corporate leader must adopt a servant attitude, one that helps her prioritize the well-being of the people who make up any given institution.