Open Access. Powered by Scholars. Published by Universities.®

Social and Behavioral Sciences Commons

Open Access. Powered by Scholars. Published by Universities.®

Business

2021

Markets, Globalization & Development Review

Chatbots

Articles 1 - 1 of 1

Full-Text Articles in Social and Behavioral Sciences

The Perceived Ethics Of Artificial Intelligence, Ross Murray Mar 2021

The Perceived Ethics Of Artificial Intelligence, Ross Murray

Markets, Globalization & Development Review

Artificial Intelligence (AI) is being used by millions of consumers in their daily lives. Although this technology is providing convenience, information, and instant gratification the underlying moral framework that AI uses remains largely unknown to the consumers of the technology. Two of the mostly widely used moral approaches (deontology and teleology), and their implications for AI, are discussed. The context of chatbots that use AI is examined, specifically exploring Amazon’s Alexa. The context illustrates the issue of the latent moral frameworks that AI technologies use when interacting with consumers or the environment. Although AI holds the promise of many potential …