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Social and Behavioral Sciences Commons

Open Access. Powered by Scholars. Published by Universities.®

Business

2021

University of Denver

Benevolence

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Full-Text Articles in Social and Behavioral Sciences

An Empirical Analysis Of Dimensional Trust In Online Group Buying Sites, Varinder Sharma Feb 2021

An Empirical Analysis Of Dimensional Trust In Online Group Buying Sites, Varinder Sharma

International Review of Business and Economics

Building websites that generate adequate perception of ability, integrity, and benevolence dimensions of trust amongst even the first-time visitors is critically important for online group buying (OGB) sites; otherwise, visitors may be reluctant to transact. Current literature suggests that certain website features can induce overall trust perception (TP); however, their impact on specific trust dimensions has received little attention resulting in scholarly and managerial lacunae to precisely diagnose and remedy the problem with TP. To address this knowledge gap, this study first categorizes the trust-inducing features and then explores their impact on the trust dimensions of an OGB website in …