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Full-Text Articles in Social and Behavioral Sciences
Strategies To Reduce Flight Attendant Voluntary Turnover, Jorge Tobar
Strategies To Reduce Flight Attendant Voluntary Turnover, Jorge Tobar
Walden Dissertations and Doctoral Studies
Flight attendant voluntary turnover can lead to staffing shortages that can cause severe disruptions to flight schedules, damage the airlines’ reputations, and negatively affect revenues, which are significant challenges for airline leaders. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative multiple-case study was to explore strategies airline leaders use to reduce flight attendant voluntary turnover. Data were collected from four leaders from four U.S. airlines in the southwestern United States using semistructured interviews and reviews of organizational documents. Five themes emerged from thematic analysis: improving compensation and benefits packages, implementing rewards and recognition programs, increasing supervisory support, expanding …
Strategies For Reducing Employee Turnover In Small And Medium Enterprises, Olusegun Ayinde Fadahunsi
Strategies For Reducing Employee Turnover In Small And Medium Enterprises, Olusegun Ayinde Fadahunsi
Walden Dissertations and Doctoral Studies
Employee turnover negatively impacts small and medium enterprises (SME) sustainability. SME leaders are interested in finding workable strategies to reduce turnover and the high cost of hiring new employees. Grounded in the transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies SME leaders in Nigeria used to reduce employee turnover. The participants were three SME business owners who successfully reduced employee turnover. Data were collected using semistructured interviews and a review of company documents. Through thematic analysis, four themes were identified: effective leadership practices, focus on employees’ working conditions, enhancing employees’ competence, and implementing …