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Excelling In Telework: A Delphi Study, Ashley Carlin Smith
Excelling In Telework: A Delphi Study, Ashley Carlin Smith
Dissertations
Purpose: The purpose of this Delphi study was to determine the factors IT management experts identify as necessary for healthcare employees to reach positive decision outcomes in virtual workplaces, to rate the importance of the identified factors, and to determine the practices IT management experts recommend for implementation for the five most important factors. Methodology: This study used a Delphi method that consisted of three rounds to collect data from 15 IT management professionals who are experts in leading virtual teams at Southern California hospitals. In Round 1, participants were asked to identify the factors healthcare employees need to reach …