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Social and Behavioral Sciences Commons

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Full-Text Articles in Social and Behavioral Sciences

Recovering From Workplace Offenses: Understanding The Roles Of Resilience And Forgiveness, Francisca Saldanha Jan 2018

Recovering From Workplace Offenses: Understanding The Roles Of Resilience And Forgiveness, Francisca Saldanha

Theses and Dissertations (Comprehensive)

Workplace transgressions have been shown to have pervasive and detrimental consequences for employees and organizations. Given these negative consequences, past research has examined how managers and organizations can prevent transgressions from occurring in the first place (i.e., preventive approaches) and how transgressions can be fixed when they do eventually occur (i.e., remedial approaches). However, it is unlikely that transgressions can ever be fully eradicated from organizations and it is doubtful that providing remedies can fully redress the harm that was caused. Accordingly, it is important to complement the preventive and remedial approaches with a deeper understanding of how employees can …


Understanding Emotions In The Workplace: A Critical Examination Of The Role Of Emotions In Justice And Negotiation, Annika Hillebrandt Jan 2018

Understanding Emotions In The Workplace: A Critical Examination Of The Role Of Emotions In Justice And Negotiation, Annika Hillebrandt

Theses and Dissertations (Comprehensive)

The central role of emotions in organizations, once underrecognized and underappreciated by organizational scholars, has attracted a great amount of research interest in recent years. Despite this important development, I argue that a number of critical questions have remained unaddressed, which limits our ability to predict the outcomes of emotions for individuals and organizations as well as describe employees’ subjective experiences at work. In this dissertation, I contribute to the understanding of the role of emotions in the workplace by identifying critical gaps in the emotions literature, integrating theories from different literatures to address these gaps, empirically comparing the interpersonal …