Open Access. Powered by Scholars. Published by Universities.®
Social and Behavioral Sciences Commons™
Open Access. Powered by Scholars. Published by Universities.®
- Keyword
-
- Citizenship behaviors (1)
- Corporate social responsibility (1)
- Counterproductive behaviors (1)
- Deviant behaviors (1)
- Discretionary behaviors (1)
-
- Historic injustices (1)
- Human rights (1)
- Interpersonal counterproductive work behaviors (1)
- Negative affect relationship (1)
- Person-focused counterproductive work behaviors (1)
- Relational stressor (1)
- Social networks (1)
- Supply chain (1)
- Task-focused counterproductive work behaviors (1)
- Trait competitiveness (1)
- Two-stage model of empathic mediation (1)
- Work dependence relationship (1)
Articles 1 - 3 of 3
Full-Text Articles in Social and Behavioral Sciences
Interpersonal Counterproductive Work Behaviors: Distinguishing Between Person-Focused Versus Task-Focused Behaviors And Their Antecedents, Violet Ho
Management Faculty Publications
Purpose – This study proposes a nuanced perspective for conceptualizing interpersonal counterproductive work behaviors (ICWBs) by distinguishing them into behaviors that hinder other workers’ task performance (task-focused ICWBs), and those that are personal in nature (person-focused ICWBs). A relational stress perspective is adopted to examine work-based dependence relational stressor and negative-affect relational stressor as predictors of each category of behavior, with trait competitiveness as a moderator.
Design/methodology/approach – Deductive and inductive approaches were used to generate items measuring each type of ICWBs, and the two-factor ICWB structure was validated using data from 136 respondents. Data from a different sample of …
The Delimitation Of Corporate Social Responsibility: Upstream, Downstream, And Historic Csr, Judith Schrempf-Stirling
The Delimitation Of Corporate Social Responsibility: Upstream, Downstream, And Historic Csr, Judith Schrempf-Stirling
Management Faculty Publications
The dissertation abstract and the reflection commentary present the work of Judith Schrempf. The dissertation examines the latest trends in corporate social responsibility (CSR) and advances a social connection approach to CSR to understand and explain those recent trends. The dissertation abstract provides an overview of the research questions and conclusions of the three-article dissertation. The reflection commentary discusses the author’s views of research process as a junior scholar (see Appendix).
Testing An Empathy Model Of Guest-Directed Citizenship And Counterproductive Behaviours In The Hospitality Industry: Findings From Three Hotels, Violet Ho, Naina Gupta
Testing An Empathy Model Of Guest-Directed Citizenship And Counterproductive Behaviours In The Hospitality Industry: Findings From Three Hotels, Violet Ho, Naina Gupta
Management Faculty Publications
This research proposes and tests an empathy model of guest-directed discretionary behaviors (i.e., citizenship and counterproductive behaviors) using two studies conducted in three hotels. Building on the two-stage model of empathic mediation, we examined the mediating role of empathic concern in the relationship between perspective taking and both forms of discretionary behaviors in Study 1. Support for this mediated model was found in relation to citizenship behaviors but not for counterproductive behaviors. Study 2 was conducted to extend these findings using peer-reports of discretionary behaviors, and to apply an interactional psychology perspective to predict guest-directed counterproductive behaviors. We drew upon …