Open Access. Powered by Scholars. Published by Universities.®
Social and Behavioral Sciences Commons™
Open Access. Powered by Scholars. Published by Universities.®
Articles 1 - 2 of 2
Full-Text Articles in Social and Behavioral Sciences
The Social Embeddedness Of Transactions: Evidence From The Residential Real Estate Industry, Steve Sawyer, Kevin Crowston, Rolf T. Wigand, Marcel Allbritton
The Social Embeddedness Of Transactions: Evidence From The Residential Real Estate Industry, Steve Sawyer, Kevin Crowston, Rolf T. Wigand, Marcel Allbritton
School of Information Studies - Faculty Scholarship
Information and communications technologies (ICT) are becoming pervasive in the residential real estate industry and affecting the work lives of real estate agents. Drawing on data from a regional study of the residential real-estate industry in the United States, we focus on the disintermediation or, more accurately, the re-intermediation of real estate agents in the sales process. We examine how real estate agents are (1) taking advantage of new ICT in their work, and (2) protecting themselves from others wishing to displace their position in the real estate value chain. Our analysis draws on two contrasting theoretical approaches to better …
How Do Information And Communication Technologies Reshape Work? Evidence Form The Residential Real Estate Industry, Kevin Crowston, Steve Sawyer, Rolf Wigand, Marcel Allbritton
How Do Information And Communication Technologies Reshape Work? Evidence Form The Residential Real Estate Industry, Kevin Crowston, Steve Sawyer, Rolf Wigand, Marcel Allbritton
School of Information Studies - Faculty Scholarship
We are exploring how ICT use affects the work lives of real estate agents, the process of selling/buying houses and the overall structure of the residential real estate industry. Earlier stages of our work involved intensive field research on how real estate agents use ICT. In this paper, we report on the design and analysis of a pilot survey of 868 agents intended to investigate their ICT use more generally. Analysis of the 153 responses to this survey sheds light on how ICT use supports information control, enables process support, and helps agents to extend and maintain their social capital.