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Social and Behavioral Sciences Commons

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Full-Text Articles in Social and Behavioral Sciences

What Is Workplace Incivility? An Investigation Of Employee Relational Schemas, Jonathan Samosh Apr 2019

What Is Workplace Incivility? An Investigation Of Employee Relational Schemas, Jonathan Samosh

Organization Management Journal

This qualitative study investigated relational schemas of workplace incivility to develop an understanding of incivility from the employee perspective, refine theoretical comprehension of the incivility construct, and begin collecting data to support development of applied interventions. Two hundred and five currently employed respondents answered open-ended survey questions about schematic features of incivility and normative questions about how it should be addressed at work. Responses were analyzed with phenomenological methodology. Workplace incivility was defined in relational schemas similarly to current scholarly conceptualization, but respondents’ examples of incivility included more severe mistreatment as well. Perpetrators, targets, bystanders, and interveners were identified as …


Rebuilding For Success: Using Failure To Succeed In The Workplace, Deborah A. Verderosa Jan 2002

Rebuilding For Success: Using Failure To Succeed In The Workplace, Deborah A. Verderosa

Seton Hall University Dissertations and Theses (ETDs)

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