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Social and Behavioral Sciences Commons™
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Full-Text Articles in Social and Behavioral Sciences
Workplace Bullying, Emotional Abuse, And Harassment In Fire Departments, John C. Griffith, Donna Roberts
Workplace Bullying, Emotional Abuse, And Harassment In Fire Departments, John C. Griffith, Donna Roberts
Publications
Firefighters are heroes who save lives and protect property. They are highly revered in societies all around the world and perform under the most stressful of conditions. Drawing on literature from the United States (USA), this chapter reviews the culture, demographics and changing mission of the fire service as a backdrop to workplace harassment and bullying issues. The fire service has unique organizational dynamics that can lead to harassment and bullying and, at the same time, are the critical reasons for working to eliminate intentional and unintentional unfair treatment of women and minorities. Recent literature and studies show that the …
Organizational Citizenship Behavior--A Study Of The Telecom Industry, Upasna Joshi Sethi Ph.D.
Organizational Citizenship Behavior--A Study Of The Telecom Industry, Upasna Joshi Sethi Ph.D.
International Review of Business and Economics
Organizational Citizenship behavior is a person’s voluntary commitment within an organization which is not part of the contractual tasks. Various studies suggested that engaging in OCB can enrich the work lives of employees. The Current Paper aimed to study five dimensions of Organizational Citizenship Behavior of employees in Telecom industry. For the study a sample size of 500 employees who are working in Telecom sector was selected using Snowball Sampling Technique in the areas of Chandigarh, Panchkula and Mohali. The scale used for the purpose of measuring the responses of the employees for Organizational Citizenship Behavior is the one developed …