Social and Behavioral Sciences Commons^™

A Phenomenological Study On The Impact Of Servant Leadership For Establishing A Culture Of High Performance As Perceived By High School Principals, Darrick Rice

Dissertations

Purpose: The purpose of this phenomenological study was to explore and describe the perceived impact of Patterson’s (2003) 7 servant leadership constructs on high school principals in establishing a culture of high performance.

Methodology: The qualitative phenomenological study described the lived experiences of high school principals who lead schools that have implemented Patterson's (2003) 7 servant leadership constructs for establishing a culture of high performance in Los Angeles County, California. The researcher was a part of 8 peer researchers and 2 faculty advisors. The data collection included virtual face-to-face semi structured interviews using a protocol developed by the thematic team. …

How Leaders And Employees Experience, Make Sense Of, And Find Meaning In Humility, David Perryman

Theses & Dissertations

By just about any measure, organizations today are more dynamic, diverse, and interdependent than at any other time in history. This environment puts unprecedented pressure on the human capacity to lead. And still, we demand more from our leaders—even as employees experience rising stress levels, declining loyalty, and deteriorating trust in their employers, and organizations face historically high rates of employee turnover along with the resulting financial and emotional costs. Clinging to romanticized notions of the larger-than-life leader blinds us to the paradoxical promise of humility; namely, that a leader’s greatest strength may lie, ironically, in the ability …

An Examination Of Optimal Level Of Ceo Narcissism: Why, How, And When Narcissism Impacts Firm Performance, Scott Boswell

Dissertations

Chief Executive Officers (CEOs) may have narcissistic tendencies that impact the firm and its performance. We explore the definition of narcissism, how it is measured, and when it might be optimal or harmful to the firm’s performance. Leaders exhibiting higher scores on one or more Dark Triad traits often are viewed negatively both inside and outside the firm. Should such negative perceptions disqualify a leader who displays a measure of a Dark Triad trait? This research answers the primary question, is there an optimal level of CEO narcissistic traits and if so, are there moderating factors that impact the level? …

The Squeaky Wheel Gets The Oil? On The Interpersonal Effects Of Boredom Expression, Manuel F. Gonzalez

Dissertations, Theses, and Capstone Projects

I explored how people react to employees who express boredom at work. I consider boredom expression as a social signal that the current situation does not adequately stimulate the expresser. The expression may then propel others to help stimulate the expresser, depending partly on others’ initial appraisals and reactions to the expression, and on the surrounding context. In Study 1, using qualitative surveys, I uncovered various affective, cognitive, and behavioral reactions to employees who expressed boredom. In Study 2, using experimental vignettes, I manipulated the emotion expressed by a “subordinate” (boredom, enthusiasm, or no emotion) and the manager’s beliefs about …

The Relationship Between Leadership Practices And Organizational Commitment Of Telecommunicators, André Lanier

Graduate Theses and Dissertations

The performance of 9-1-1 telecommunicators can mean the difference between life and death for the person on the other end of a phone. Effective leadership is critical to the success of the public safety answer point (PSAP) and the organizational commitment of the 9-1-1 telecommunicator. Bass and Riggio’s (2006) Full Range of Leadership Theory (FLRT) is the basis for the current study. The FRLT covers leadership styles from laissez-faire to transformational (Matikainen, 2019).

The purpose of conducting the study was to identify and describe the 9-1-1 telecommunicator’s organizational commitment based on the PSAP leadership categories. The study made use of …

Leadership Adapted: Towards An Understanding Of How Western-Developed Leadership Theories Are Translated And Practiced In The Modern Arab Middle East, Derek R. Olson

Dissertations

The purpose of this study is to understand how western-developed leadership theories are translated and practiced in the Modern Arab Middle East (MAME). Over the past century the notion of leadership has progressed through phases of understanding, definition, and practice. This evolution continues today and is no longer contained to the academic and practice-oriented institutions of North America and Europe. Through western-styled educational institutions and professional industries, western-developed leadership theories have stretched around the globe, including the MAME. While this is known, what is much less understood is how these theories are adopted and adapted. This study’s objective is to …

Accelerating Leadership And Professional Development For Adults: Developing A New Measure For Assessing Kegan’S Constructive Developmental Orders, Tom Pierce Coker

Graduate Theses and Dissertations

Much has been learned and theorized about adult development and its importance in leadership effectiveness and professional development interventions thanks to the framework proposed by Kegan’s Constructive Developmental Theory (CDT). However, research and practice in this area has been hindered by the difficulty of utilizing the current method for assessing constructive developmental Level, the Subject-Object Interview. The present study addresses this problem through the development and preliminary validation of a new self-report instrument that measures the Levels of development described in Kegan’s CDT. This new measure, the Constructive Developmental Self-Report (CDSR), was constructed through theoretical-based item generation that utilized both …

Phenomenological Study Of Military Veteran Ceos: The Transition Experience And Mentorship From The Battlefield To The Boardroom, Anthony Gagliardo

Dissertations

Purpose: The purpose of this qualitative study was to identify and describe the transitional and mentoring experiences as described by veterans who achieve civilian executive leadership positions within Fortune 500 companies.

Methodology: The participants in the study were 8 former military leaders who subsequently achieved senior executive positions within Fortune 500 companies. Participants answered questions about their experience as a military leader and mentee during the service to civilian transition, organizational enculturation, and promotion to a civilian leadership position. Interview transcripts and artifacts were reviewed for the emergence of major topics and themes.

Findings: The participants unanimously credited mentorship experiences …

Increasing Gender Diversity On Corporate Boards: Voices Of Male And Female Directors In The United States, Vasilia Vasiliou

2020

An emerging literature highlights the lack of gender diversity on corporate boards, its implications, and the need for more scholarship and theoretical development on board diversity. According to this literature, to better understand the reasons behind the persistent underrepresentation of women on boards (WOB), of particular importance is the need to access boards directly for data, as opposed to focusing solely on human capital, firm, and board characteristics. This dissertation research directly accesses both male and female board directors using a qualitative interview approach and employs grounded theory techniques to investigate (a) how and why corporate boards appoint members, and …

Social Connectedness And Financial Independence Strategies Supporting Nonprofit Sustainability, Christopher Edmund Maylor

Walden Dissertations and Doctoral Studies

Leaders of nonprofit organizations (NPOs) often lack strategies to ensure the sustainability of their organizations beyond initial funding, resulting in significant risk to program continuity. Grounded in social entrepreneurship theory, the purpose of this qualitative single-case study was to explore strategies used by 3 leaders of a small NPO in the southwest region of the United States. Data were collected from semistructured interviews and a review of organizational documents. Through thematic analysis, 6 social themes emerged: optimization of business strategies, income and donor growth, program cost management, funding diversification, program licensing, and public awareness of NPO programs. The contributions to …

Relationship Between Transformational Leadership, Employee Satisfaction And Job Performance Of Virtual Workers, Alice Miller

Walden Dissertations and Doctoral Studies

The effects of leaders on virtual employees job satisfaction and job performance is essential to virtual team success. As virtual workplaces continue to evolve, there is a need to focus research on how leaders affect virtual employees. Previous research has indicated that understanding the relationship between perceived leadership and job satisfaction is crucial as it helps create a motivated and effective workforce. However there remains an essential gap in current literature regarding leadership effectiveness on job satisfaction and job performance of virtual workers. The population group for this study consisted of 70 randomly selected virtual employees. Participants of the study …

Strategies For Hiring People With Disabilities To Prevent A Skilled Worker Shortage, Andreas Kyprianou

Walden Dissertations and Doctoral Studies

Many business sectors are currently facing challenges in the labor market and will need to address inefficiencies in their recruitment and retention strategies. Restaurant managers who lack strategies for recruiting nontraditional staff, such as people with disabilities, risk declining competitiveness because of this labor shortage. Grounded in stakeholder theory, the purpose of this multiple case study was to explore strategies restaurant managers use to recruit and hire people with disabilities to prevent or address skilled worker shortages. The participants comprised 7 quick service restaurant (QSR) franchisees and managers from the same QSR brand in Canada with previous experience recruiting staff …

A Phenomenological Study Of Factors Influencing Senor Female United States Marine Corps Officer Retention Decisions, Angel Rae Smith

Walden Dissertations and Doctoral Studies

The study showed factors that influenced senior female U.S. Marine Corps' (USMC) officer retention decisions. The qualitative study was based on the interpretivism research philosophy and Mobley's model of turnover and employed a phenomenological research design to identify themes regarding participants' perceptions of their lived experiences involving their professions and factors that affected their mandates to remain on active duty. The study included 11 women volunteers who had either earned membership in General Officer (GO) ranks or were competitive for within the USMC as a colonel (CV); they were recruited through purposive sampling, and data were collected through interviews. Data …

Urgent Care Centers And Workers’ Compensation Medical Cost Containment, Drema M. Thompson

Walden Dissertations and Doctoral Studies

In response to healthcare payment policy reforms, billions of dollars in healthcare provider charges are challenged annually. Following the implementation of the Virginia workers’ compensation medical fee legislation, healthcare organizations experienced declining worker compensation medical fee schedule reimbursements and lack of profitability. Grounded in the adaptive cycle model, the purpose of this qualitative single case study was to explore strategies 2 urgent care center (UCC) leaders in Virginia used to increase profits after implementing the Virginia workers’ compensation medical fee legislation. Data were collected via in-depth interviews and a review of company documents. Thematic analysis was used to analyze data. …

The Executive Director Experiences Of African American Women In Mainstream Nonprofit Performing Arts Organizations, Davida S. Gobin

Walden Dissertations and Doctoral Studies

African American women are presently underrepresented in mainstream nonprofit performing arts organizations (PAOs) throughout the United States. Despite this inequality, a small number of African American women have overcome the odds and have productively earned senior leadership roles as executive directors in mainstream nonprofit PAOs. Using the conceptual frameworks of intersectionality and critical race feminism, the purpose of this study was to explore the shared lived experiences of African American women in executive director positions and the impact of race and gender on their leadership development and training for advancement in a mainstream nonprofit PAO. Four research questions explored the …

Strategies For Increasing Workforce Engagement, Joanne White Hayes

Walden Dissertations and Doctoral Studies

The existence of disengaged employees can reduce productivity and increase organizations’ costs. Engaged employees are vital to many organizations and the success of organizational leaders. Grounded in Herzberg's two factor theory, the purpose of this qualitative single case study was to explore strategies managers used to increase employee engagement in the nonprofit industry. Participants were 3 managers in South Carolina who successfully implemented strategies to increase employee engagement. Data were collected from semistructured interviews and a review of company documents. Data were analyzed using Yin’s 5-step method of analysis, and 3 themes emerged: providing clear and concise communication, recognition and …

Multi-Generation Family Business Succession At Mondial Printing Services In Nigeria: A Case Study, Titus Oyeladun

Theses and Dissertations

This qualitative single case study examined the factors that contributed to the successful transition of Mondial Printing Services (MPS)—a family business in Nigeria—to the second generation. Secondly, this study investigated to what extent, if any, did formal succession planning impact the transfer of Mondial Printing Services from founder to second generation in Nigeria. And lastly this study investigated to what extent, if any, does succession experience of a second-generation family business leaders at MPS influence their approach to continuity and succession planning. This study analyzed qualitative data in the form of interviews from a sample population of five employees at …

A Quantitative Descriptive Study Of The Self-Perception Of Southern Oregon Entrepreneurial Leaders, Rebecca Williams

Theses and Dissertations

The study helped to identify what are the leadership styles of adult entrepreneurs, and what if any factors contribute to an entrepreneurs' leadership style. The study focused on entrepreneurial leaders, over the age of 18, who own and started their own business. These entrepreneurs are a member of one of the following Southern Oregon-based business networking groups: Southern Oregon Regional Economic Development, Inc. (SOREDI), and the Small Business Development Center (SBDC) of Southern Oregon. The study explored the self-perceived leadership styles of entrepreneurs in Southern Oregon through a quantitative descriptive survey method that utilized a 45-question, Likert scale from the …

What Role Can Social Cognitive Neuroscience Play In Promoting Prosocial Behaviors In Organizations, Lynne Forbes-Zeller

Theses and Dissertations

The purpose of this research is to establish a correlation between the integration of Social Cognitive Neuroscience (SCN) frameworks (e.g., The SCARF model) into day-to-day social interactions in the workplace. The study also sought to determine whether SCN practices can increase prosocial behaviors and improve a leader's influence. This qualitative study had four phases: an educational video, a self-assessment, a learning workshop, and an experiential learning exercise. Data were collected through eight interviews. This study revealed that understanding the brain's influence in social environments increased prosocial behaviors and positively impacted leader thoughts and actions. Data showed taking the self-assessment, learning …

Love As An Organizational Norm: An Exploration At A Values-Centered Organization, Vangie Marie Bogaty-Rodríguez

Theses and Dissertations

This study investigated to what extent, if any, developing a norm of love might be accepted, incorporated, sustained, and beneficial to an organization. Participants included 18 directors, manager, and supervisors of a 24-year-old telecommunications company located in Puerto Rico. Data were collected through individual interviews where interviewees shared their perspectives on the possibility of adopting the norm of love, their acceptance of it, and how they would implement it. Findings indicated that a majority (83.33%) of the participants acknowledged that love is part of the human essence and whole selves, and that such a norm would be beneficial to employees …

Career Trajectory And Leadership: The Role Of Personal Adversity, Kristina E. Kovacs

Theses and Dissertations

Adversity is part of life and certainly contributes to human development. This study seeks to explore the impact of personal adversity on career trajectory and leadership. A qualitative study based on 12 interviews with a narrative approach is presented. Key themes were identified among high-level executives around career evolution, perception of leadership, and how those experiences impacted their way of leading. The study concludes with a brief discussion of limitations and the findings that raise questions for additional research and provide some support for leadership and career development, counseling, and training.

The Impact Of Manager Appreciative Communication On Employee Psychological Well-Being Being, Matthew Bowman

Theses and Dissertations

Communication and leadership are both important components of a successful organization and can play a role in an employee's psychological well-being. This study looks at managers communication and the real-life impact on an employee's experience at work and how it affects their happiness. This study uses a mixed methodology to build a foundation of data, each from the managers and employees' point of view to build context and generate a direction a manager can take when communicating with their staff. The manager and employee reactions showed a correlation between a manager's ability to communicate their appreciation to their employee. A …

Manager Development In Younger, Growing Organizations, Christine Parcells

Theses and Dissertations

This study explored manager development needs in younger, growing organizations related to challenges with uncertainty, ambiguity, and a rapid pace of change. This research examined two companies: one that had not gone through IPO or acquisition and one that was acquired twice. The primary themes in the findings included adaptive behaviors and communication capabilities, the impact and influence of a company's culture and a changing organization structure on development, as well the need for building relationships and networks to help managers cope with the challenges of a growing organization. By implementing manager development programs early, companies can build inclusion, foster …

Developing Ei: Leadership Journeys In Emotional Intelligence, Erin Bric

Theses and Dissertations

Emotional intelligence (EI) has been deemed a critical competency for leaders in today's world. However, there is little information to help OD practitioners, leaders, and organizations understand how leaders can develop these skills in ways that meaningfully and positively impact their teams and organizations. This study examined the journeys of senior leaders as they developed their emotional intelligence. The study addressed two research questions: how leaders perceive they have developed their emotional intelligence throughout their lifetimes and how leaders are continuing to develop their emotional intelligence in their lives and careers. Key themes emerged out of leader interviews and were …